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April 2024 by Haleigh Grooms
Tiffany was incredibly helpful and sweet throughout the entire process! Thank you!! :)
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April 2024 by Wendy Price
I went to the Columbiana location with a picture of the couch I wanted. I saw the couch on display and met with the salesperson. I told him I wanted that sectional just like the one in the store. I wanted the chaser on the EXACT same side. I went and picked it up and it was on the opposite side. I’m very disappointed and annoyed. When I spend my money I want exactly what I asked for. When I called the customer service she said the chase is described while you are facing it. I told her it doesn’t matter how it is described. I SPECIFICALLY described it like it was in the store. I don’t understand how anyone could be confused. I’m not happy.
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April 2024 by JE_slick
THEDAN was a welcome help and personality after days of searching many stores for the perfect sofa to put into our brand new home. Well-informed, realistic, not pushy whatsoever and even suggested against certain purchases due to our living conditions with animals and young children. Overall, extremely pleasant experience, felt like I was walking around with a good buddy of mine.Miss Lasagna was awesome, too. I hung out a while after just to chat. Highly recommend this store!!
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April 2024 by Lachelle Watt
We drove an hour just because this is the Best Modern furniture store...Gloria went out her way to make sure we got everything we needed.
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April 2024 by Stephanie Prairie
I came in to purchase a bedroom set for myself and ended up loving the sales they were running but loved my sales associate Ann Jackson, even more, which made me make the decision I wanted to purchase an additional bedroom set for my spare bedroom. I got both sets at a GREAT QUALITY for almost what I planned to spend on just my one set. I was more than happy with how hard Ann worked for me to get my delivery moved up for my upcoming out of town family coming. She was pulling all kinds of strings to get it done for me. Even gifted me with a more expensive mattress for same price to accommodate my family’s arrival! Things like this will be the reason I stay loyal to VCF! Shop their sales! They are worth it!
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April 2024 by Cheryl Woods
Ms Gloria was wonderful and so helpful. Please go see her for all your furniture needs
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April 2024 by DONNA M. JOHNSON BRUTON
Tiffany was a pleasure and very patient and a great help
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April 2024 by Wanda Harmon
Sales rep Gloria C. was excellent. She made the purchase process seamless. Thank you Gloria!!
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April 2024 by Bernadette Donald
Dan was a patient and perfect partner to help me find the right furniture for my home.
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April 2024 by Derrick Hardy
Gloria C. made our shopping experience a very pleasant and rewarding one. She assisted us in finding the perfect decor for our home. VCF, great place and great people.
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April 2024 by Rashonda Grant
Tiffany was great and very helpful
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April 2024 by Benjamin Jenkins IV
I originally had a 5 star review for VCF. Pam S. was wonderful and we were so pleased to work with her the day we were there. She was very friendly, and this is not her fault, however, what happened after our order was borderline insane. We specified we needed the table and chairs for an event we were hosting on April 13. They notified us everything would be at our home by April 9. Then we got a call stating 6 of the 8 chairs would not be in until late May. Then, today, the day before the delivery, I called and was notified the chairs and table would not be ready until August 27th. Over 4 and a half months without a table? Absolutely not. I’m severely disappointed in VCF as a whole and will not be back. Pam S. was a wonderful individual to work with, but unfortunately the lack of transparency and logistical nightmare the back end of the store has is hindering her.
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April 2024 by James Hudson
Gloria and Jeff were very friendly and helpful. This is the second time buying from here and will do so in the future.
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April 2024 by Jon Lucas
Chantay Broughton answered my questions and made it happen
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April 2024 by Amy Lin
Chantay was amazing! She answered all our questions. She explained everything very thoroughly and made our purchase a wonderful experience. Highly recommend Value City Furniture and Chantay.
