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February 2024 by Jonathan Hunt-Augustine
Rude tellers. Don’t come to this branch.
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February 2024 by Jack O'Neill
Any place that hires a tow company to harass citizens needing parking after bank hours for events in the area will NEVER get my business! Clearly it's a new sickening way to make $ (by preying on people needing event parking) for Wells Fargo and Absolute Towing - after business hours!
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February 2024 by K.Anderson Moore
Horrible customer service, and if you dare park in their lot when they are closed, they will have your vehicle towed. If you don't want people parking there during the weekend, when you are not open, fence and gate/lock the entrance to the lot. Letting a predatory towing company harass people attending local events without ample parking when your bank was closed anyway shows a lack of community concern & awareness. No one should do business with any bank who thinks this is ok!
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January 2024 by Andy Shlon
Nekasia is the best :)
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January 2024 by Corey Langley
If you have an issue at this branch do not ask for the branch manager. His tone and attitude toward helping clients is problematic. Find another branch or another option to solve your problem.
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November 2023 by Brandon Blejski
Needs new management. One teller on a Monday afternoon is unacceptable. If someone called out, he should be helping.
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September 2023 by Angela Panikiewsky
Awful experience. Never once had a bad experience at a Wells Fargo until visiting this branch. Bankers were uninformed and provided me wrong information. Also, quite rude and dismissive. Left distressed because I was unable to get what I needed. I am a student, so within 10 minutes of getting in contact with my home branch in another state my problem was solved and I found out that what was told to me at this Columbia branch is not a Wells Fargo Policy, it’s a branch policy, contrary to what was told to me. Don’t come here if looking for an educated banker, any other Wells Fargo would probably treat you better.
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November 2022 by Brenda Jo Morris
I have banked here for 6 yrs. They contact me if there is any kind of odd activity going on. This prevents my account from being Hacked. Most of the time. If I see something that was not done by my, they get on it and get my money back.
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August 2022 by Brett Ellis
Extremely slow with managers too high and mighty to help out. They have no problem sending you to the back of the line or locking you out.
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June 2022 by Pam Brewer
Tellers very friendly. Fast service. Great experience!
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May 2022 by Bruce Lobitz
Not their fault, but I was stuck behind a woman who felt compelled to share her whole life story and had to count her change three times because she doesn't understand basic addition.
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March 2022 by Ashlyn Ramsey
Harrison is the best banker and he is so helpful. I ordered my debit card there and everything went so smoothly and efficiently. I have never had such a great experience until I came to this branch and worked with him. I now have a new debit card and I couldn’t be happier. What a great experience!
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March 2022 by Ashley Manning
All the big banks are probably the same, but WF is the worst. I tried to cash a check from a WF account, and they said there was a three day hold. Absolutely ridiculous!
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January 2022 by Karen Jackson
Used to go there multiple times per week out of location convenience. Now do most of my banking remotely. Went again last week and was underwhelmed as usual.
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December 2021 by Donte Jackson
First and foremost the language presented on their app doesn’t reflect their actual policy, additionally if you happen to have a issue related to this and you go to this branch don’t expect much help.The branch manager and the other lady (I’ll call her the lead banker teller) aren’t helpful and do the classic “well this is our policy, I can file a complaint and bring awareness but we are still gonna steal your money”. Don’t bank with Wells Fargo
