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March 2024 by Charles Davis
The drive through customer service employees need some retraining, but after speaking with the manager I truly believe she will fix it. Kudos to the manager, very professional, very concerned about the issues that has been brought to her attention.
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March 2024 by Grant Shadwell
There isn’t much on this side of town so they should kill it but instead have the worst staff. Slow, inconsiderate and don’t seem to know how any of the machines work. I always hope it will be better but never is.
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March 2024 by JaQuan Riley
This is what you get for $20…smh
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March 2024 by Chyna
The food is great but the service sucks now. If I'm spending my hard earned money, please just get my order correct. Then they get upset when u correct them which is already on the ticket. If you order something and they give you something else or don't even get what u ordered AFTER YOU'VE ALREADY PAID, how would you feel???
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February 2024 by Chris Be
Ordered food through delivery. My food was left on the back of someone truck that was parked on the street and food was missing. I called the store and they hung up on me twice. This isn't the first incident I've had with this place but it will be the last. Food is almost always missing from my order. Ppl work too hard for their money to buy food and yall just play with it. I will never go to this zaxbys again. Chick Fila is right there and I'll go there from now on.
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February 2024 by B Miller
Terrible wait time for an order manager spent 20 min in bathroom holding up line and awful smell manager did nor have proper
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December 2023 by Terrence Jackson
Since moving down south this is definitely my favorite fast food place. Chicken fingers are unmatched.
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December 2023 by Carla Gay Courtney
Always great food at Zaxby's.
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December 2023 by Chad Evangelista
A good go-to for a drive-thru lunch.
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December 2023 by Deneace Campbell
If I could give this restaurant a 0 I would. Their customer service sucks. Management seems to not have a clue about online ordering. Refuse to let me speak to a manager or provide a corporate phone number. Then she proceeded to slam the drive thru window shut and lock it as if I was a threat by asking questions. Just
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November 2023 by Kenya Rose
Had dinner in the dining room, ordered ahead on the app. Fries were so hot and fresh I had to slow down just to enjoy them. Staff inside were very friendly and the restaurant and restrooms were spotless.
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November 2023 by Gloria Boyles
Tonight was my last visit to Bush River Rd location. I'm tired of not getting what I ordered. Tonight was the worst!!! Ordered a grilled chicken Philly sandwich and got home with a kids Zack snak!!! Too tired & hungry to go back so I'll just frequent Chick fil a from no on. You guys need to do better!!!
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October 2023 by Tracy Mitch
Food was nasty. They gave me cold fries mixed with hot fries and got mad when I told them my fries wasn’t fresh. Chicken was not fresh. The toast was stink! My drink had a piece of hair in it from the lady at the window.
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October 2023 by Keyssie
If I could give no stars I would. This is beyond ridiculous. Like why would you even serve something that looks this bad. This location has gone downhill.
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October 2023 by Cynthia Thomas
The service was good and order was put in correctly but when we got home . We had just fried tenders but one order was to be wimpy and other sweet and spicy, well there was no sauce . Luckily we had bbq so we toss up ourselves. Disappointed because we keep getting this kind of thing everywhere something so simple as toss up tender, just not reading slips or scenes I assume. Thanks
