-
March 2024 by Tom C.
Burger tasted OK. But I thought when I ordered a 'big double' it would have been bigger. Disappointed on the size. Could've easily eaten two.
-
March 2024 by Martie Tainter
Plastic found in my cheese fries….burger had onions. Said nothing about onions. Spent $50
-
February 2024 by Kay Alexander
Excellent food and milkshakes. The service was nice and the price was decent.
-
February 2024 by Pierre-Olivier Tavernier
Love the place when I need to grab something on the go. Very decent prices and the food is good.
-
January 2024 by Becky C.
Ordered a cook out style hot dog with onion rings. It was great , service was quick and would highly recommend. Very clean and the restrooms were as well. Very friendly staff! I also like that they play Christmas music. I accidentally put the review for the Conway location. It should be the Loyola location. I don't know how to correct it!
-
January 2024 by az3r! AV
i luv cookout but they get orders wrongVegetarian options: uwuqDietary restrictions: sjau
-
January 2024 by Linda Bourey
Just had lunch .. burgers and fries were cold - bun was dry - cheese not even melted on burger. Husband's burger not as ordered..receipt correct but order not. Not likely to return.
-
January 2024 by tevin wilson
If I could leave a half star I would. The absolute worst customer service I’ve ever received. Not sure if the length of training was shortened due to the recent opening. But the young lady at the window had an anwful attitude and i had to repeat my order three times. I asked for a big double burger and after listing what i wanted on the burger, she asked if i wanted tomatoes, or lettuce. I stated that I didn’t want either and she rudely replied “so what do you want on it?” . Instead of reacting or pulling to the window to make a scene I drove away. I will repeat the customer service was lackluster and absolutely DISGUSTING. I will never come to this location again. If you want great customer service I would go to literally any other restaurant on Church street.
-
December 2023 by wanda jenkins
Fries were not hot and tasted like they were leftover from lunch. Women’s restroom was atrocious. I rarely eat fast food so I can tell you I will not return here.
-
December 2023 by Nicole Bellamy
Had an accident that I wanted to report and the manager already had an ugly look on her face when I explained to her what happened! She very very rude and so was the cashier at the second drive through window. How can a place have a nasty manager like that. If I could give zero stars for unprofessional I definitely would have. Bad customer service
-
December 2023 by Sierra Deal
Thank you to the store manager Todd for going above and beyond to give us great service and fresh food when the other cook out screwed up our order. You made our night thank you once again!Parking: Great amount of spots
-
December 2023 by Warren Mitchell
I don't know what the fuss is all about. This fast food restaurant is ok. Nothing to write home about.
-
December 2023 by Robert Nicholson
No pickles on sandwich. Called them, they told me to come back to store for pickles. Too far away. Order # 2098
-
November 2023 by Ron St Amand
Loved
-
November 2023 by denise carta
Always