HTC, the largest telecommunications Cooperative in the United States, operates an office in Conway that serves the Grand Strand region for over 70 years. The facility houses a wireless retail store, where customers can purchase the latest cellphones, mobile accessories, and sign up for new service. It also provides a full-service location with a drive-thru. HTC offers a wide range of services, including Internet, TV/Video, Security, Mobile, and Home Phone, providing one-stop shopping for the Conway area. Customers praise the company's excellent service, with well-trained, courteous, and professional staff. The installation process is described as "awesome," and the customer service is commended for going above and beyond to resolve issues. While most customers are highly satisfied with HTC's offerings, some suggest the addition of specific news channels to further enhance their experience.