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April 2023 by Tommy O'Donnell
Total incompetence. After one hour only the basic info had been inputted. She had to make four calls - two to ask computer questions and two to ask the most basic questions about the form. I questioned why it was taking so long, she replied if I thought I could find someplace else that could do a better job I should take it there. So I gathered up my documentation and took it to a competitor. And in 50 minutes my taxes were completed.
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April 2023 by Pamela Witt
The Agent was very knowledgeable and courteous. It was an easy process.
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March 2023 by scott sheriff
The lady who did my taxes was very kind and sweet I appreciate her thank you
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March 2023 by Martha Hackworth
She did a great job!
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February 2023 by Jennifer Thomas
They were accommodating and professional
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January 2023 by Ashlee Wilkes
My Tax Pro at Jackson Hewitt in Conway Walmart the other day she was absolutely AMAZING. She and Luigi is everything you ask for in your Tax person every single year. I wish I could go back to the same person every single year. Thank you Jackson Hewitt for your great service year after year.
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September 2022 by Nikki
Sherry was extremely kind, knowledgeable, and respectful. Took time to hand all questions and helped us with a very difficult situation. I would recommend her to ANYONE AND EVERYONE I COULD.JOSH & NIKKI PASTOR
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May 2022 by Chris Smith
Had a hiccup at first with appointment time.other than that the woman did a great job.taxes are done,thank god.
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March 2022 by sandy Williams
This year wad hairy with 2 states of taxes.. Cheryl was extremely knowledgeable. She has a sense of humor and awesome personality. I was glad I went there.
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March 2022 by Npastor 19
Sherry was extremely kind, knowledgeable, and respectful. Took time to hand all questions and helped us with a very difficult situation. I would recommend her to ANYONE AND EVERYONE I COULD.JOSH & NIKKI PASTOR
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February 2022 by Joseph Griggs
The tax preparer could not answer my questions as she was doing the return. It was like the first time she did it. I would never paid as much as I did for what I was getting back. I am 81 widow
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January 2022 by Carly Lemon
Cheryl is a life saver! She helped me out and broke everything down piece by piece! She was very easy going and amazing at her customer service! If she has a question she would check with her home office before proceeding which is Great because that way she won’t mess up . Anyway Cheryl . P you’re awesome!
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January 2022 by Shamika Fortune (MeekMeekBaby)
I started a tax return in 2020 and never finished. The whole kiosk was gone when I went back! Including my tax documents! Called corporate over and over but could not retrieve my documents. I went in yesterday, almost a year later, Tiffany listened. Tiffany called corporate. Corporate didn’t have the answers. Tiffany Did Not give up! Tiffany called office after office until she located my documents!!!! Took almost 30 minutes! She was a Blessing to me! I sincerely Thank you Miss Tiffany! She is Awesome!!!
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February 2021 by Kenneth Carroll
I won't be back..after losing a $100 discount two years in a row and a manager from the office promised to credit me this time..and never did. I'm not using Jackson Hewitt anymore
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April 2020 by Dorman Burleson
Jennifer Taylor prepared my taxes this year. She was pleasant, positive, and went above and beyond. I will definitely be back again.