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February 2024 by John Mclean
Excellent service
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February 2024 by Keaton Tumbleson
The whole crew was awesome they were honest and quickly did my service. Kyle was the my primary mechanic and he was honestly the best mechanic I have ever met. 10/10 service.
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February 2024 by Lawrence Bell
You're very fast
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February 2024 by Linda Clinton
I was very impressed with the customer service provided by the team at Jiffy Lube. Communication was excellent, and the work was completed in a timely manner. Will absolutely recommend and return for future service.
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February 2024 by Chant U.
I took my car there, and they quoted me on over $1000 in repairs. I ended up taking it to another shop, Mavis', and they said everything they said was wrong, was actually in good shape. that's all that needs to be said.
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February 2024 by Jennifer Cohen
I and my roomate have come to really like and respect Gus and his crew. As a single female, I cringe when I have to take my car to any automotive place, because I want to take care of my vehicle and be up to date with my services but I also don't want to be ripped off with needless add-ons. Honesty and integrity are hard to find these days. Glad we found Gus and his crew.
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February 2024 by Christian Duncan
Charged me for 5.7 quarts of oil when my vehicle calls for 4.3 quarts. Not a big fan of the constant upsell of everything.
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February 2024 by Steven Hitz
Great service, honest feedback on what our car needs, and an efficient job of getting us in and out.
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February 2024 by Ann Fegley
Always excellent service. Our family has been going here for 4 years and we won't go anywhere else. These guys are quick, thorough, and always kind.
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February 2024 by cassie gironda
Been coming to get oil change for almost a year already and Gus has always been amazing and answers all my questions I have, he is great and professional.
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February 2024 by Charlene Kaunert
Excellent
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February 2024 by CP Malone
I truly enjoyed the professionalism the quality and the speediness of this service
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February 2024 by J LaV
The prices have gotten ridiculous for an oil change. I will not be returning after having used Jiffy for over 3 years now. Not only this but your staff tried to sell me a new air filter because mine was "damaged" but the only people who have ever messed with my air filter are the jiffy staff so if it's damaged it's by them. Same goes for my air filter box, it has stripped out screws and even one broken tab that could only have been done by Jiffy staff. Of course no one ever told me they broke my air filter box or stripped the screws. In addition to this,I go for an oil change, not to be upsold. Even after saying I want an oil change and nothing else I still get the spiel. It's very annoying. Why should I have to repair my vehicle after jiffy staff damaged it?!?? I had to fix my air filter box today because I decided to change it myself instead of being charge a ludicrous $40 and that's when I discovered just how much Jiffy had damaged my vehicle. Lastly, why are your techs using impact drills? That how stuff gets damaged and over torqued. Probably exactly how my vehicle was damaged. The should use torque wrenches or standard drills with torque settings not a damn impact drill. Jiffy has lost my business and I'm 100% making sure at least everyone I know understands why. Hitting up google too to warn others. I hope no one else falls victim.
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December 2023 by Anita A.
I knew my windshield wiper fluid was empty and I recently replaced a tire with the spare on my Honda CRV. Adam was assigned to check / refill these. He also took the initiative to check other fluids which I did not request, and he found another fluid level which was perilously low and notified me of it. We talked for a few minutes and he cleared up some questions I had about some other automotive systems. He spoke with clarity and friendliness. I think Gus, the manager loves his job, because he is always involved with his customers and he certainly made a good judgment when he hired Adam to the Jiffy Lube team! Footnote: Check out how Jiffy Lube helps charities and the Jiffy Lube Blog has articles about Auto Maintenance, so many and easy to read that they could be used to teach a whole course!
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November 2023 by Emalie Marlar
As always, I will continue to bring all vehicles to Jiffy Lube, this location in Carolina Forest to be specific!! I can never say enough great things about the staff here, I always feel at home and taken care of. Gus is always so helpful and the staff is knowledgeable and takes the time to explain everything to me to make sure I am all set before they see me again! As always, thank you all and I appreciate your great customer service!!
