October 2021 by Chris Linkous
Awesome experience
May 2021 by Allison Carey
The sales agents are always helpful knowledgeable and very nice .
March 2021 by Kim Turner
I WOULDNT RECOMMEND
February 2021 by Tina Mora
Friendly helpful service. No wait
February 2021 by Bob Baker
Negative star for professionalism
September 2020 by Johnny Davis
Customer service sucks place not clean she just seems lazy
September 2020 by Pearl Livingston
Very unprofessional negative attitude closed it down or find someone else to work bc I wont be back
September 2020 by Kimberly Baker
I would rate this store a negative 0 if I could
September 2020 by Bob Dylan Allen
Worst experience with customer service
September 2020 by John Kordas
I have been with Verizon and t-mobile and my last carrier was actually sprint. It seemed like they were all about 120 dollars a month for one line for a new iphone. I was actually sick of sprint and had paid 1,100 for the iphone 10xr when it actually just died one day. I brought it back and they said sorry contact apple. I couldn't believe it! I was very very upset. Out of all my carriers I thought about t-mobile again when a friend said just go to metro. I said I know nothing about there service she insisted I would love it so hesitately I went in and saw a sign for the new iphone se so I said ok I will try it. As I came towards the door a young lady came to ask me some questions you all know by now social distance but she said come right in I can definitely help you. Well so everyone reading this knows her name is Allison The assistant manager and honestly I don't know why not manager. But not only did she help me to this day 4 months later which I am so so very happy with t-mobile again and a quarter of the price she is helping everyone I send there. I would love to give a very very special thanks to Allison
August 2020 by Luann Williams
Customer service was horrible will never go with metro, I didn't want to rate with one star would rather give zero stars
July 2020 by Rick Kobulinsky
The person working the counter today has absolutely no people skills whatsoever...i walked in at 1158 to be told I have to leave because they don't open until noon....really???? Then lock the door...i didn't know and I surely didn't deserve to be spoke down too... Also on my way out I asked one question about a price of a an iPhone...only to be told they don't have them.....your counter person clearly don't want to help customers properly....this is not the first time I've had a poor experience at this location...i planned on spending at least 350 or more on a new phone today instead I will be buying from a third party source.. I also will not be returning This made me feel I should switch to a different carrier...the constant poor service at this location is despicable.
June 2020 by David Spain
Poor customer service yesterday on June 19 she was very rude
June 2020 by Pam Anderson
Very disgusting stores saleswoman seems lazy no Sims poor attitude will not go back there ever again
June 2020 by Pearl Campbell
She had no idea what she was doing added extra to my bill went to another store they helped me out
