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December 2023 by Don Schaefer
Read my 2 reviews on u- haul below , 490 university address conway. 12-01-2023 & 11-20-2023 first
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October 2023 by Robert Byrd
I have never rented anything from U-Haul
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September 2023 by KevinDeee
Stolen Property (501 Mini Storage UNSECURE)UPDATE: 8/28 - Manager informed investigating detective that the gate malfunctions when it rains... so is ANYONE'S property safe????I have been using this storage facility since May 2023, as it was highly recommended. The storage unit number assigned to my space was 034, of which I stored a TRAILER on this property. The location is directly located next to the entrance/exit, of which they have security cameras directly observing.The trailer was parked between approx. 637pm-7:10pm; on Saturday, Aug 19, 2023. Noticed it missing at approx. 930p on Monday, Aug 21, 2023.Upon my arrival at EXACTLY 8:30am on Tuesday, Aug 22nd, I informed management of the missing trailer, of which there was ABSOLUTELY no empathy, or sense of urgency to assist with the location of the trailer. At which time I called law enforcement to assist. Upon their arrival, I discussed my concerns with law enforcement how the manager was failing to disclose information and intently avoiding to provide assistance, as the manager turned off the monitor, so I was unable to view. When the police officer conducted his initial questions regarding the when/where/why/hows - he was met with the same nonchalant approach as I. He inquired of the usage of the entry codes; of which the manager did not provide any documentation - yet told the officer he didn't see any abnormal entries - but then commence to share the scenario of it being a rather busy weekend and kids moving in/out and it's hard to manage. When the police officer inquired about his video recording system, he was told that he was having problems with the system and was unable to pull footage, then told the law officer - he would not assist in any capacity without a warrant. ABSOLUTELY NO COOPERATION!!!I'm not sure if the lack of support indicated this was a theft conducted by the management staff or maybe he's aware of this type of pattern. Are you telling everyone that their property is not secure in your SECURE facility? Cameras don't work?? SECURE code access is NOT secure???I have notified my insurance company, have been in contact with the investigating detective and most importantly disappointed in the lack of support, empathy or assistance from your staff.This was not at all what I expected when enlisting the service of your facility!
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November 2022 by Mary Pryor
Very nice staff, vehicles always clean! Keep up the great work!
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November 2022 by Jeanie Hayes-Helms
Reasonably priced good space
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June 2022 by bpk enterprises (pfnman)
My vote for best neighborhood U-Haul dealer in the Grand Strand!
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August 2021 by Michael Kratz
Very helpful and useful staff wish more places had people who cared about their job like these people do
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May 2021 by Gabrielle James
They dont deal with ford wanted a trailer on the back of my car and they would not do it cause I had a ford
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April 2021 by K Leigh
They have every type of U-Haul box you can imagine. This place is inside the Mini Storage Center. Excellent service. I will be back.
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August 2020 by Kemah Leckliter
Tried to tell us we had not bought our transporter back. Which we had bought back the day before. We got it straight but not before being called liars.
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July 2020 by Greg Evans
Cargo van was newer and worked well. Easy check in and out.
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August 2018 by Ronnie Brock
Good place for Ccu parents
