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September 2023 by Lorietta Purpura
Our Internet went down last night. We called Home Telecom and got a ticket number first thing in the morning. It is almost 4pm on a Sunday now and we are very disappointed with their service. First person said someone will be here today to fix it. Someone called and told us the whole building is out but it was a lie. All my neighbours have internet. He told us someone will be out today to fix it. Called 2 more times with the same answer. The 5th person finally told us no one was coming. Bad service! I work from home and rely on this and now I am not able to work.Worst Internet provider and very dishonest to customers. Talison Row is stuck with them. We have no choice.Not only did they waste our time, they lied. The bigger a company gets, the worst the become with service.
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September 2023 by Khalid Mohamed
As of this month I’m still getting charged even though I’ve canceled twice within the past two months. They are scammers and I would recommend you to stay away and try to get a T-Mobile or Verizon internet where you can cancel safely. Don’t get scammed after leaving
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July 2023 by Parrish Devereux
Skyler was very knowledgeable and met me right when he said he would!
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July 2023 by Cathe M
We were out of service for several days. Skyler was our service technician. He was an excellent troubleshooter. He took the time to make sure he found out where the problem was and verified that our issues were corrected. He is not only a pleasant, well spoken young man but is extremely knowledgeable in his field. His work ethic is very much appreciated and something you don’t see enough of these days.
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July 2023 by Annie Conlon
After some storms fried our router, we needed a technician to come and restart everything for us. We were given a time window between 6-7pm. Jared Littell was very quick to arrive (like 6pm on the dot), he was helpful, friendly, and got us back up and running in no time. Dealing with tech issues can be frustrating but Jared definitely made it a breeze. Would definitely recommend
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July 2023 by Fd Naw
Skyler is extremely knowledgeable, courteous and customer focused. He troubleshooted and repaired the issue with my service in a timely manner. His work ethic is impeccable.
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June 2023 by Renee Averette
John was very efficient and polite when he came out and hooked up my internet service, he showed up early and was very knowledgeable. Appreciate good customer service
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June 2023 by dianhug
EXCELLENTPATIENTWas so easy to work with and explainedThings so I UnderstoodAnd let me do it again myselfHomesteam is Fortunate to have Matthew DangerfieldThank you for Excellent people
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June 2023 by Amy McClanahan
Skyler was awesome! Punctual, knowledgeable and very friendly! Go Dawgs!
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June 2023 by Meca Allen
If u get John Sponner as ur Tech...he is a winner very nice and informative...thanks for getting us back on track John❤️
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June 2023 by soldiers forjesus
Hank did an absolutely amazing job and his customer service skills are top notch!!
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June 2023 by James White
Skyler and Joey were awesome for my install. Old house that has been remodeled and wires cut in the walls but they sorted it all out quickly and got me online right away!
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June 2023 by Joseph Pfenninger
Skyler was fantastic in setting up our service. He was detailed in explaining what he did and assured us that any service issues would be taken care of in a timely manner.
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June 2023 by M D
Once we were able to get someone to come out and hook up our internet, it was great! Aaron Meree and John Spooner both did a fabulous job running the wires in a very workable and stable location. It works better than expected.
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June 2023 by Bianca Frasier
Skyler Russell was very fast and helpful with his service his hospitality is amazing he answered every question we had in a fast way and know his work he helped us a lot and to save more money it was greatly appreciated me and my family are very happy with our results and we hope to see him again for another service assignment thanks so much Skyler you are a life changer.
