U-Pack, a service of ArcBest, offers a convenient self-moving solution for long-distance relocations. With over 1.5 million moves since 1997, U-Pack provides a budget-friendly option by allowing customers to load their belongings into ReloCube containers or trailers while handling the driving. Reviews highlight excellent service from U-Pack, noting that both the logistics and customer support were efficient and professional. Many customers appreciated the secure delivery of their items, with some even receiving their belongings ahead of schedule. However, some users reported higher-end pricing compared to competitors, as well as unexpected taxes, particularly in Puerto Rico. The size of the cubes is also a common consideration; while they are practical for smaller moves, customers moving larger items may need multiple cubes. Reviews indicate that the moving process can be labor-intensive but rewarding, with suggestions to pack efficiently and secure items properly. Overall, U-Pack is recommended for its reliable service and clear communication, though customers are advised to inquire about potential additional costs and plan their packing strategy carefully.
ABF / U-Pack were easy to work with and delivered on both ends of our move. Trailer was right on time for both sides of the move. I would have liked to see the trailer cleaner when it arrived for the move.
August 2023
U-Pack/ABF did a fantastic job with my move. The drop off and pick up went smoothly. Customer service was great. Everyone was very helpful and clear when I had questions. I definitely recommend using them. Be aware, their cubes are small, so if it's a big move you may want to get multiple cubes.
October 2021
These guys were great ontime both to and from destination.placement of storage units was perfect. very proffesional.I will use them again.