Pilot Travel Center in Duncan, SC, offers travelers a friendly and welcoming atmosphere, with a dedicated staff that aims to provide excellent service. Many customers appreciate the quick transactions and the smiling faces of employees, highlighting an enjoyable experience. The center features clean restrooms, a variety of food options, snacks, and drinks, as well as high-speed fuel pumps and EV charging stations. However, some areas need improvement, particularly the shower facilities, which have inconsistent water temperature and cleanliness issues, including mildew and maintenance concerns. Parking can be limited for truckers, with a mix of free and prime spots. Additionally, the layout includes numerous stairs, which may be challenging for those with mobility issues. Overall, Pilot Travel Center is recommended for its friendly service and convenience, but visitors should manage their expectations regarding certain facilities.
