-
February 2024 by Melodious Miller
Promises not kept. Claims of delivery coming false. Unprofessional and inept.
-
January 2024 by Gerald Barks
Both of my tanks were filled during one stop as opposed to filling one tank and then comingback for the other. Finally got agreement to fill both tanks during one stop.
-
January 2024 by Faye Hendrix
Did not leave ticket on door did not get a bill
-
January 2024 by Eric Reed
Everything is easy and professional. Nothing but top service and excellence.I'm glad to have Amerigas as a service provider of mine.
-
January 2024 by MikeandSharon Hager
Now that you buffoons closed the local office. We never know what driver is coming to serve our multiple tanks. The driver that showed up on Tuesday pulled in the driveway and then left. When we were notified that the delivery wasn’t made. The reason given for not delivering was the road was blocked. LIE LIE LIE LIAR. the reason the delivery wasn’t made is a case of the LAZY TAIL ON THE DRIVERS PART. How do I know this I was watching the driver. The road is a drive that serves 2 houses. I could drive an 18 wheeler up and down it. You wanted to know how my experience was there it is in black and white. This isn’t the first time this has happened. When an unknown driver shows up to deliver gas to a place that has 3 tanks the driver then has to do some thinking and use logic as to where and how is he going to locate these different tanks. That is we’re the lazy tail comes in. The world of gps simplifies this process but yet the gas company refuses to put gos on 2 of the 3 tanks we use. So now we are waiting for the driver that has common sense and some reasoning to show up and fill the tank. The fix for this ongoing mess is open the local office back up and hire local drivers that get to know the location of the PAYING customers tank or tanks and problem solved. If I could I would give this review a negative googleplex of 000000.
-
January 2024 by Glenda Dillard
Ordered and paid for gas for my niece Teresa Alexander in S.C. on Jan 4th still not delivered after 3 calls and promises. Was told the driver was 3 stops away ,but still no delivery as of 10 tonight.This company is bad service.Do not use this company.
-
January 2024 by Modest Architect
This is the story of a big corporation ruining a local business. The local people are very nice and helpful but they are prevented from doing good work by corporate incompetence and mismanagement. The local phone number is now a lie, it connects to an offshore customer service center that is unreliable and does not communicate properly with the local offices. This has turned the local workers and operators into faceless, anonymous cogs in the AmeriGas machine, which is really unfair to them. In the meantime, until the business model returns to sense, be ready for a cable-tv, phone-company type of semi-monopoly service. Unfortunately for the good local people, Amerigas should be avoided. Buy your own tank if you can and find a local person you can actually talk to for propane supply.
-
January 2024 by Angela
Everyone was so extremely helpful and very nice and did everything possible so I could get propane since it was cold. Very grateful
-
January 2024 by yvonne dawkins hicks
I still don’t have my Gas after 11 days since I ordered it….
-
January 2024 by Zander Clarkson
The delivery driver (Anthony) was great! However the delivery was a day late and communication with the call center is the worst. I was supposed to get a automated call the day before the delivery and then they were to give the driver a note to call before arriving. Nethier of these happened. It's just terrible that a "local" company can't have "local" people to talk to. The chat option online is an absolute waste of time!!
-
January 2024 by Don McLean
I've provided our 5 star experience a few weeks ago. Excellent service from your Driver Dan.
-
January 2024 by Claudia Reeves-Cain
Did not deliver as promised.
-
November 2023 by A.M. Ritts
Call center not so great!! I called to request inspection of a 30+ year old tank, but your rep arranged for my service to be cut off! When I got the error corrected, both people I dealt with - the mam who inspected (and replaced) my tank was wonderful; and the man who filled the tank was very nice.
-
November 2023 by Randall Jordan
Your driver was courteous, friendly, and job efficient. Amerigas has always given nothing but the bestservice. We remain one of your satisfied customers.
-
November 2023 by Robert Pepper (N4NUM)
Driver was very polite and updated me when he was done here..
