Cricket Wireless Authorized Retailer is highly appreciated by customers for its friendly and helpful staff. Bree Harris at the Easley location went above and beyond to assist with account issues and device setups, demonstrating kindness and dedication. Keiasia, recognized for her friendly and funny attitude, provided quick help and made customers feel comfortable, even respecting their disabilities. Breana Harris handled multiple customers at once with efficiency and was praised for her multitasking skills. Many customers have enjoyed consistent, reliable service over the years, expressing satisfaction with their coverage. Employees like Amber and Marissa H are highlighted for their excellent customer service, kindness, and willingness to assist with various needs. However, some concerns are noted about the policy for device replacements and activation fees, which can be frustrating despite paying for insurance or warranties. Overall, the store is known for its helpful staff, good service, and a positive customer experience.
Bree harris at 6811 Calhoun memorial hwy at the Easley location. Went above and beyond to help me and my boyfriend with old account to adding new accounts and helping figure out the device. She has helped in every way and very very sweet!
July 2024
Breana Harris is the best. She had over 5 different guests at the store with different issues and she was able to help everyone. She had lots of pressure from costumers all at once and she’s an amazing multitasker.
July 2024
I have had service with cricket for many years, and I have never had any issues with them.I have great service with them where ever I go .I would not leave them for any reason.