Hobby Lobby is a store that brings out the DIY spirit with a vast selection of arts, crafts, custom framing, floral supplies, home décor, jewelry making, scrapbooking materials, fabrics, party supplies, and seasonal products. It aims to help make imagination and creativity a reality. Many customers find it the best store in the upstate, praising its out-of-this-world selection and describing the staff as friendly, courteous, and very helpful. The custom framing service receives particular recommendation for being both affordable and skillful, with staff taking time to show different options and even help restore precious items. However, experiences can vary. Some note the store is not as well maintained as it used to be and can seem to have less to choose from in certain categories. The checkout process is frequently mentioned as slow, with customers often facing long waits even when not in a hurry. Despite these negatives, many express a continued loyalty to the store, stating they will keep coming back because they can usually find what they want. The overall sentiment is that Hobby Lobby is a great store for creative projects, even if a visit requires some patience.