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December 2025 by Mike Rowland
Worse moblie customer service i have ever seen if I could give them a 0 star i would but there home internet is good but even the techs in the store dont have a clue
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November 2025 by Pat Abbott
Don't forget to sign in when you walk in the door. Took me three hours to swap out one little box.
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October 2025 by Marty Turri
2 people working had to wait over an hour. Followed by rude service and unwilling to help solve my problem.
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October 2025 by Alexa Davis
Longgg wait times. 15 customers in the store and one of the guy employees we with the same customer for 2 hours. THANK GOD for the young girl working there who was consolidating tasks. She earned y'all the extra stars 😂
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November 2024 by David M
Wasn’t friendly at all. They rate you by the looks and how they treat you are different
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October 2024 by Dorothy Henderson
Did not get no service too slow
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October 2024 by Ziba Rhemtulla
Came in with my coworker t get her new iPhone, Patrik helped her/us and he was so kind, patient, and helpful! He made our experience amazing!
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October 2024 by Carlos Calzadilla
They are the worst I don't have them thank god. our neighbors will be without internet for several weeks. Spectrum is not good at all stay away go with Verizon they are better and customer sservice is amazing most of the time
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October 2024 by Damon Fox
Terrible service, uninviting and long unmanaged wait. 2 of the 24 ceiling lights were on. Put my name on list on the screen that greets you ‘start here’ and came up as #11 on the with only 2 customers in the store and 2 associates. I never moved on the list as other people came in after me seemingly familiar with the fact they don’t use the queue. 30min later and I’m still standing here waiting for the same 2 customers ahead of me.
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September 2024 by Krystle Gilstrap
This is hit or miss for me, sometimes they are great others not so much. Depends on your rep. Have had to correct billing issues from equipment returned here, options added to mobile in error.
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September 2024 by Jonathan Boggs
Horrible service!!!!!! Just awful I would not recommend this place to NOBODY!!!!!
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September 2024 by Laurel Ebert
Very slow. Long lines. Almost 2 hrs just to swap equipment, when I had it set up by phone ahead of time.
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September 2024 by Marleena Crenshaw
I went into Spectrum in easley to turn in my equipment and there were two techs and a manager and the store was full and the manager didn't bother to help anyone to help get customers taken care of. When you are a manager and see the store full, u stop what u are doing and help. Ridiculous!!!!
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August 2024 by Dakshamuni Jane
Very nice store.
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August 2024 by Desmond Williams
Idk how the store is. But spectrum as a whole... bro this is the worst internet known to man. Talk about never having service...it's almost like l pay money to spectrum so they can keep the technology to send outages notifications.
If l could give 0 stars l would.
