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August 2025 by Billy Drake
Very good customer service
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March 2025 by James Richardson
Great place. Went to get a new price plan with new phones(4). They beat t-mobile price and monthly bill. Tara was a great person to talk too and deal with, she went beyond helpful and was very kind to the family... Tara was awesome...
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October 2024 by Jeepgirl
Nice guy knew his phones.Made a purchase, very helpful..Great customer service..
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April 2024 by Thị Kim Liên Võ
Great customer services! Josh did a really good job on fixing our phone number
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April 2024 by Susan Oswald
Wonderful service and amazing staff.
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March 2024 by Traci Jean
Very nice young lady helped this 60 yr old out her name slips my 60 yr ole mind.
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February 2024 by Patsy Page
Great Customer service
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December 2023 by Robert A.
Great customer service and some really great deals!
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July 2023 by Snshyn4
Always fully staffed and helpful when I've been there. They have always solved my issues.
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June 2023 by Alice P.
Go early. Ask for Tim Sevilla. First class service with him. Store well stocked. Tim is knowledgeable and patient -- no rush.
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June 2023 by Johnathan S.
After reading the reviews, I must say the store has gotten better since bringing on a new manager. I had a very positive experience, and will be a loyal customer to this location going forward.
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May 2023 by Tricia H.
I have my IPhones w/them since 2000. I recently got their internet service. Only occasionally do I have an outage and then it's usually only short term.
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August 2022 by Ana R.
The customer service in this store is aggravating, especially Business account. Everything was great when they were selling products and offering a bunch of promotions. DON'T even try going to the EASLEY store for help, explanations or anything regarding your account. They know nothing about anything. It's a WAIST of your time! It is like a ping pong battle between the store and customer service phone line, nobody knows, nobody helps. I am extremely dissatisfied and disappointed with Verizon!
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July 2018 by Kaitlin T.
If I could give this store a zero I would. We came in as a family of four and had a really good rep but she was constantly interrupted by other reps and management, which made our transaction much longer than needed. I actually felt sorry for her because I could feel the tension between the store employees. The management sucks and every time they get a good rep, they seem to leave, which I don't blame because it's awful the way they're treated. Management get it together or watch your store go under as we have in the last few years we've been coming there.
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October 2017 by Vicky M.
This is a terrible store. You go in just to buy a phone and they literally won't let you out until you've bought a bundle of other things that you didn't want or need. When I said I could buy the same things on Amazon for a fraction of the price, they flipped out and went on and on about their lifetime warranties--on screen protectors of all things! Like who would keep the same screen protector for life! But it was still b.s. as Amazon had the same thing listed for $5.99 that they were trying to charge $39.99 for, with the same lifetime warranty. And then they sold me a cover that doesn't even have a hole for the audio port. My friend bought one on Amazon that does have the hole and paid $8.99 compared to my $14.99. If you are firm with them maybe you will escape without paying twice as much as you anticipated paying when you went in. They use such heavy handed tactics, though. They even get two sales people (and manager) to bombard you with supposed deals at the same time, even when you say you don't need any accessories (they insist that you do!) And they get mad at you when you don't go along with them.
