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February 2024 by Jonathon Haze
This Place is Horrible please take your medication somewhere else!!
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February 2024 by Stephanie LaBrash
Never use their app to order anything from the store for home delivery. They cannot help you if their subcontractor DoorDash messes up, picks up the pharmacy order and forgets the rest. DoorDash will not help, either. They won’t talk to you because Walgreens is their customer, not you. Walgreens corporate policy apparently is to force their own customer to deal with their subcontracted delivery service directly, even tho the customer placed the order and paid for it directly thru Walgreens, and DoorDash says they can only deal with their client, Walgreen’s, not Walgreen’s customer. It took me 9 phone calls over 2 days, being bounced around like a red headed stepchild, after being unable to get my order delivered, to finally end up getting the order cancelled to get a refund by their corporate who also told me they could not manage same day order issues, they only manage shipped by UPS orders. Never using that online app to order anything ever again. Lesson learned.
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December 2023 by Hope H.
I have always had subpar service with the pharmacy here but today was probably the worst. Pulled up to the drive thru and Rob (greasy hair in a bun with a beard), says "Name?" No hello but I don't necessarily need to be greeted. Get to the checkout part and I tell him the price is almost double what I was quoted on the phone from a lady that worked there (I am fine with paying for a medication I need, but this was double the quoted price so all I wanted was for him to verify). He proceeds to say "what was her name who quoted that? I'm telling you this is the price *sighs at me*" me: "I didn't catch her name but could you please just double check?" Raises his tone and voice and says "I'm the only male here everyone else is female. I'm not going to go around and ask who told you this." Me: "all I'm asking is that you double check" R: "I already told you the price. That's the price. You can come back at 2 for the pharmacist." in the most condescending and rude tone I've ever experienced. Now, the pharmacist-Christina I believe- was so helpful. I also find it convenient that as soon as Christina was around, Rob suddenly had manners at the drive thru.
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October 2023 by Xtal Drea
I’ll never shop here again. I walk into the store and the lady at the counter says “welcome to Walgreens!!” I’ve been to so many I expect that and I said “Hi thank you!!! As I always do. There was a person walking out as I was coming in so not sure if she heard me as I passed by but I DEFINITELY heard miss lady say to another women “Some people just don’t know how to be polite and say hi back anymore” I legit turned and stared right at her and she waved. Yea I’m not waving back now. Once I got my stuff and came to check out I made sure to let her know “Oh by the way I said hi back you must’ve been too busy to hear me, but you’re right some people don’t know how to be polite.Lady find another job cuz one day someone will definitely show sincere rudeness and you NEVER know what your customers are going through………ma’am
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October 2023 by Rasputia Perry
I’ll never shop here again. I walk into the store and the lady at the counter says “welcome to Walgreens!!” I’ve been to so many I expect that and I said “Hi thank you!!! As I always do. There was a person walking out as I was coming in so not sure if she heard me as I passed by but I DEFINITELY heard miss lady say to another women “Some people just don’t know how to be polite and say hi back anymore” I legit turned and stared right at her and she waved. Yea I’m not waving back now. Once I got my stuff and came to check out I made sure to let her know “Oh by the way I said hi back you must’ve been too busy to hear me, but you’re right some people don’t know how to be polite.Lady find another job cuz one day someone will definitely show sincere rudeness and you NEVER know what your customers are going through………ma’am
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July 2023 by Pharris010
Excellent Service. Very Nice and Professional.
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February 2023 by Jo p.
Ridiculously incompetent and rude. Ordered an item on line and received an email stating order fulfillment was in progress. I called two hours later to check on status as I hadn't received an update. Customer rep didn't know status of order stating she may have cancelled it and sent me an email. I stated I hadn't received an email that's why I was calling. Turns out according to her, it's all my fault and I'm a bother. Moved on to Walmart for same item, better price; easy peasy compared to Walgreens. Sad.
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November 2022 by Anna Franklin
Recently changed to Walgreens per pharmacy drive thru is so polite. Kudos
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October 2022 by Tyler Olney
Went into specifically get earl gray tea and they had a sign for buy one get one discounted but they only had 1 so I told the lady at the register and her response was you can mix and match. If I wanted another tea I would've gotten it. Poor customer service, I will be going to cvs in this town
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July 2022 by Clyde M.
I'm a loyal Walgreens shopper and I was concerned about getting the same quality of service from my local Walgreens in Seattle after moving to South Carolina. This location has consistently been on top of their customer service and store cleanliness. For this particular visit, I picked up an online photo order and it was ready in about an hour. Pickup was a breeze and the clerk was very kind.
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June 2022 by Thomas Fusco
There was a short blonde haired lady working at the photo counter that was incredibly nice and professional to an angry customer. She helped me ship out my fedex package quickly and was very efficient at her job.
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January 2022 by Kenny Stephens
I'd rather not be rude, so I don't have anything good to say. But it is a stressful time of the year.
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December 2021 by Jesse Davis
The store is not bad. The service is great in the main part of the store and the staff cares. The pharmacy department is very kind too.The drive through, however, is consistently very slow; so slow, in fact, that yesterday I was stopped so long in the line I had a groundhog come from the grass and crawl up into the fender well of my car.No, really.***Disclaimer he is fine and has been freed in one piece***
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November 2021 by Jim A.
i opened a case with walgreens corporate in October, 2021 and was promised a reply within days... follow up calls and emails on the case with a promised resolution still outstanding. unfortunately, the location in question doesn't have a claimed yelp page. so will continue to leave reviews for all Walgreens until resolved. the claim file against: Walgreens Address: 3925 Peachtree Rd NE, Brookhaven, GA 30319, United States until walgreens gets back to me with evidence otherwise, the location listed above engages in prescription mismanagement and improper record keeping. i've provide photos and documentation to the corporate claims department.... crickets!
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October 2021 by Sandi
For the most part they were doing well regarding keep me up my medications, however I noticed that some of my pain pills are missing every time I pick them up so I changed my insurance as pharmacy they had delivery