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December 2023 by sense lynch
Honest, honest people. Jason and Doug are awesome. My daddy worked with them for years. Recently took my truck up and was prepared to have the transmission totally rebuilt as I only had third gear. They were able to fix it and have it running perfect for a fraction. Anyone else would have took my money and rebuilt it even though it didn't need it or worse may have fixes the same thing they fixed and charged me for a rebuild. Can't get any better S far as I'm concerned.
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September 2023 by Derek Raper
They were very honest and enjoyed working with Doug. He and Jason are very nice and professional!!
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July 2023 by Glenda Eaddy
I can not say enough about the excellent customer service! They went out of their way and worked long distance with me to get my Dad's truck fixed. Very caring, compassionate and helpful. Thank you
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June 2023 by David morrall
These guys fixed a car for me that noone thought was worth it, yep i am still driving it 4 years later no problems
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May 2023 by Kathy F.
This is the 2nd time I have used this shop! 3 years ago right after I moved here (knowing no body that lived here) my SUV broke down (already knew it was transmission issue) they came right out got me off the side of the road! I ended up having to replace transmission but they help me find a used one got it to their shop and replace it for me. Price was very reasonable for the work they had to do (of course for me at the time I struggled to get enough money up to pay them but let's face it car repairs aren't cheap)! Today I found myself in need of a transmission expert for my dad's car! FYI my dad is in town visiting me and it's Labor Day weekend. His car broke down yesterday (Sunday) and I had Bubba's Towing ( also highly recommended if your looking for a tow truck) take it to A&A transmission thinking they wasn't going to be open till Tuesda, I figured I would just try calling shop Monday just in case guess what they was open so I explained that it was my dads car sitting in their parking lot and I would be there soon to talk to them and bring keys. Walked into shop and the guy remembered me from 3 years ago as I did him. Still had same helpfulness attitude. After explaining my dad was in from out of town he said he would try to at least look and see whats need to get it fixed today. We are grateful for them and hope he does get to look at it today (we know he can't fix it today but hopefully we at least have a timeline so we can plan on how to get dad home and when he needs to be back for his car) but if not we will understand cause there are other customers that are waiting on their cars to be fixed that was there before us! I will forever give this shop my business!! HIGHLY RECOMMEND!!!!!!
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May 2023 by Matt Bell
Good honest people. I thought my transmission was failing, but they took a few minutes to look over it and found that a sensor had been left undone at a previous shop. Fixed my shifting problems immediately, this all happened in about 15 minutes. Would recommend anybody having car issues come here.Service: Transmission
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April 2023 by Barry Harrell
They are great people.i would not take my car no where but them .I really give them 5 star's and more.they are very kind people.Services: Battery
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January 2023 by Jackmarie Cortez
My truck broke down in Florence, on the way to MD from FL. The first shop that I stopped at recommended that I bring it to A & A and I'm glad I did. They thoroughly explained what the issue was and started working on it right away. It only took a little over a day to fix it and was also considerably cheaper than expected! I would highly recommend them.Service: Transmission
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June 2022 by Scott K.
To say that this experience was challenging was an understatement. I dropped my car off on TH 4/28 1st thing under the premise that they would have it up on lifts in a few hours. After them not calling me back ever, after I called them TUES 5/3, they finally told me that my PTU needed a new seal. I paid the deposit immediately assuming that would expedite the process and asked them to keep me updated throughout the process. 3 weeks later, my wife and I both called b/c I had heard nothing back. Apparently, they only got part of the order of parts, and 3 weeks later the entire order still wasn't there. I stressed that I could get the parts on eBay right then and was told it would be there any day. They told me that they would have it up right when they got the part. I asked them to PLEASE keep me updated...which they never did. Well, here we are 6/7 (1.5 months after the car was dropped off and 2x as long as I was told it would be). I finally called them again b/c I had heard nothing back in weeks. Supposedly my car was ready at least the day before and no one had called me. I immediately drove up, paid the remainder, and drove my car off. There was a pre-existing noise that I was told the main guy and mechanics couldn't figure out (this will become important later). Well, the first thing I noticed was that my interior was crawling with ants everywhere. This has NEVER happened with any of my cars before, and I do not keep food in the car. I was ready to live with it just to finally have my car back. Then, my gas tank was literally empty when it had to have a 1/4 of a tank when I dropped it off, so every ounce of gas was driven out of the car to the point I wasn't sure I could make the gas station. Upon driving off, the left front tire/wheel was making a noise that it was NOT making when it was dropped off. It ended up being a brake cover rubbing, but nevertheless, it was fine and secure when I dropped it off. Finally, there was an existing noise that I had been trying to troubleshoot that was 3x worse when I drove off. After getting gas, I drove back. First, I received no real apology for my car interior crawling with ants,...only excuses about how it was probably the rain, even though that has never happened to my car before. Second, after test driving the car for almost 30 minutes again, they fixed the brake rubbing. However, now after giving them $1100 to fix a seal on the transfer case, the fluid being filled back up, and them not being able to diagnose the noise, 1 person tells me I need a new transfer case to the tune of almost $1900...the same part they had on, serviced, and reinstalled without apparently noticing any major other problems with it; at least 2 workers said they couldn't figure out the problem; and 1 other very reputable shop told me directly when I asked him prior to dropping it off at A &A that it was NOT the transfer case. I took my car home to consider my options. Here is the summary: - zero communication that was not initiated by me for 1.5 months when the job should've taken 1/2 that - my interior crawling with ants w/ no real apology or offer to clean my interior - existing problems unrelated to the job at hand were considerably worse after picking up the car - being told I need to now replace a part that they had off the car and serviced when a set of eyeballs could've figured out if there was anything wrong w/ it - 1 person telling me that I need to spend another $1900 even though their own people said they couldn't figure out the noise and other shop(s) told me it wasn't that
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January 2022 by Justin
Took my vehicle up there a 2015 Range Rover no engine problems just transmission shifting hard from 1st to 2nd they had my vehicle for a month and a week when I finally got my vehicle back my engine light is on an vehicle doesn’t sound good an I’d having starting issues. I put it on a scanner it’s thrown codes about my turbo losing power and camshafts out of place. Do not recommendService: Transmission
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November 2021 by Treacy Randolph
These guys are awesome. They are very reasonably priced...I liked the fact that when I called to checkup on my Truck they always were nice and professional. Trust me these guys are worth it!
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November 2021 by R Phillip Crowley
They got my truck fixed at a reasonable price and its back to running like its old self again! Im glad I found them for my transmission needs!
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September 2021 by Andrew Jefferson
Worth the wait to get back my vehicle. Runs tip top. Thank you to Doug and staff.
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July 2021 by Robert Strickland
Great Group of People
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June 2021 by Shaneka White
I felt comfortable going there.
