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November 2024 by Gopax
Pricing, cleanliness and location is great.
My only issue is getting an email saying I left late and that "after hour exits are not allowed", idk about anyone else, but I work late and dont have time available during the day for big trips to the unit, so this weird cut off time is a major disappointment. Also the gate was left open with nobody around a night or so ago.
PS: the water fountains dont work in the climate controlled units and that's another disappointment after moving and sweating all day.
Update: apparently the gates are left wide open overnight. Which defeats the purpose entirely of paying for the "security"/have a gate.. Might not be a big deal for some of you but it's a fairly big concern for me. Posting a picture of just the other night where the gate was open. I didn't go in, and nobody was around. Literally drove by and took this to prove a point.
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November 2024 by Bri Stanley
Mariah was incredibly helpful and informative. She answered all my questions and made me feel good about renting!
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November 2024 by kimberly frye
I highly recommend asking for Mariah at this location! Professional, informative, and friendly!
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October 2024 by Robert Reese
Mariah was very good at her job, and very friendly
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October 2024 by Rick T
Mariah was our agent and she gave us grade A customer service. She was very patient, informative, friendly and helpful. I would recommend the public storage bookman road location to everyone. It was clean and cool in the air-conditioned unit she assigned to us. Thank you Ms Mariah for all that you do and the extra services you provided us with a smile !!!!!!
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October 2024 by Anonymous 256
Great customer service
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September 2024 by Felesia Reyes
Mariah , gave me Excellent service with special attention to time and money management for my storage needs. Service with a SMILE. Thank you
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August 2024 by Kap Skerrit
Mariah is always very nice and helpful!!
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July 2024 by Laura Johnson
Mariah was so helpful and patient with all of my questions and concerns.
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July 2024 by Jeffrey Carter
Very patient and helpful getting me the exact space I needed at a reasonable price. Roz was wonderful to work with
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May 2024 by Ashley McNeill
I’ve been storing my things here for years. I really appreciate the thoughtfulness and consideration that Mariah shows for her job and us as customers. I feel that I’m in good hands since she’s been around!
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March 2024 by Xerali K
Eric is always a great manager who doesn't mind answering any questions I may have.
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January 2024 by David Hall
Awesome experience. Madelon was outstanding, walked me through everything, and made sure I understood. Truly appreciate the extra effort, thank you!
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December 2023 by Grace Montenegro
Great place, great employees! Eric provided us with EXCEPTIONAL service!!! Highly recommend this location.
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December 2023 by dana stephenson
Eric was very helpful with helping me with my unit he explain the to my due date payment and showed me how to download the app to make my payments easier
