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November 2023 by Erica Thomas
The First Franklin lady’s are so sweet and made sure that I was taken care of! Most definitely a great experience!
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October 2023 by Chris Mckenzie
Nikki gave us the best service. She’s so kind and really help us with getting such good customer service. Will definitely be back!
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October 2023 by Shenica Dorsey
I love the individuals here!! Always helpful and great customer service. If you need a loan go see Ronda Merritts..
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October 2023 by Tela Brown
Big thanks to Ronda and the Florence team for helping me out when I needed it :)
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July 2023 by Cindy Hill
Upon entering, the staff greeted me. They were very friendly and courteous. They made me feel like family.
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April 2023 by Ashley Parker
The store manager Jennifer is so sweet and caring. The other employees Nikki, Jill, Rhonda and Beth are always eager to assist me when I walk in. I recommend this place of business to anyone and everyone.
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March 2023 by Katherine Mincey
Emily Strickland was amazing and helped me out and answered all my questions. All the ladies in the office made me feel really comfortable.
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March 2023 by Heather Sims
The manager is great!!! The environment is welcoming and a friendly staff!
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February 2023 by earl rogers
jennifer the branch manager was awesome. office was very professional and felt like a family enviroment. All the ladies were awesome will certainly recommend my new First Franklin family to my friends. Thanks again ladies
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December 2022 by chanice white
Fortrell Tyree and ladies have great customer service I would definitely recommend them to anyone
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September 2022 by Bry Monae
The service I received in Florence was very nice & friendly! Highly recommend....
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March 2022 by Derick Johnson
Excellent service. My lender was kind and knowledgeable . I highly recommend her and the company.
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March 2022 by Lamonta Daniels
My experience with this company was excellent and they took care of me and Kim Suggs was Nice and she's the one that help me out she was excellent an did her job thanks Kim
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February 2022 by Mable Starr
Be careful with this company. A couple of weeks after the passing of my husband, I received a call from them. They conveyed their sympathy and said how sorry they were about his passing. Made it sound so sincere. Said my husband had an insurance policy and that it was willed to me. Inquired about a copy of the death certificate. I took it to the office and asked how much was it? They said they didn't know. Had it timed just right. A couple of weeks later I received a letter in the mail for a payoff for a loan. The insurance that was willed to me, I ended up with a check for $20.51. I wish they could been completely honest up front. Got me when I was very vulnerable. Honestly is always the best policy. Felt betrayed..
