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February 2024 by Marcus Brown
This is by far the worst CVS I've ever had to deal with.
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January 2024 by De DJ
So today I needed to get me and my son that is 3 medication with him running a fever. Got to the window around 5:52pm was told they did not have my son medicine but they had mines, as the lady did the med we was waiting she came back to the window at 6:00pm ask her to check again for the med for him it was there but I was told I cant get his due to the registers that will be closing shortly, now this is what I don’t get I been there before u closed so why I can’t get the meds I never had this problem with cvs in Columbia. I feel like they don’t like to do there jobs when they have to work over a few minutes. This will be my last time at this cvs
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November 2023 by May A
They ladies at the front are great but the older lady with short brown hair in the pharmacy is not friendly at all. The prescription was sent over at 12:50pm and it was after 3pm before it was done. She was super cold and in zero hurry.
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September 2023 by Mister A.
If I could give 0 stars I would. Sent in a script on a Monday, was told it could be done by Wednesday, called back two weeks later asking about it and the woman hung up on me. I should have known better given its rough location. Go elsewhere.
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September 2023 by Meg N.
This is the slowest, most unprofessional pharmacy I have ever used. I will not go back. I've been trying to get my Rx's for over 24 hrs, and they are STILL not all ready. When I called to check the status, I started asking why it was taking so long. The woman I was talking to hung up on me. I could understand that if I had been rude or abusive, but I was not. DON'T USE THIS PHARMACY IF YOU NEED SOMETHING IN A HURRY.
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September 2023 by TAMMY KALE
Just stopped by store on 733 S Irby St Florence SC. There were 2 females working. Only 2 customers in entire store. No one spoke to me. No one asked me if I needed help. Then I used self checkout and turned to ask for a trash can to throw away my empty cup. The employee stated she didn’t have a trash can for me to use. Customer service was horrible.
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September 2023 by Carolina
Only thing good about this store is the male cashier at the front. The people working in the pharmacy is a joke. Having people wait even longer when they were told a different wait time is absurd.
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September 2023 by Latwanya Carter
The faculty on the phone are rude in the pharmacy section. I tried to transfer my prescription over to a different pharmacy even the one I didn't get filled and they marked all of them inactive. So, now I have to call the doctors offices to get them sent to the new pharmacy. Will not deal with this company again.
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August 2023 by Richard Owens Jr (Aiken & Company VP)
Deanne is the best!! Super helpful and competent, truly went above & beyond to help me, as an added bonus to her excellent service, she helped me save almost 20%! Thank you Dee
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August 2023 by Richard Owens Jr (Richie Rich)
Deanne is the best!! Super helpful and competent, truly went above & beyond to help me, as an added bonus to her excellent service, she helped me save almost 20%! Thank you Dee
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July 2023 by Siesha
Never subject your loved ones to this pharmacy! They’re always nasty via phone or person & never give you accurate info & Leave you on hold forever why would that kind of place be in charge of your health! Take your prescriptions & run to a place that cares!
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July 2023 by Warrior Woman
The last three times I’ve been there, I was refused checkout by a clerk. She pointed to the self checkout and told me to check myself out . I asked if they no longer provided checkout service - she laughed and pointed to the self checkout . She wasn’t doing anything and no other customers were there . It’s the last time I will go there .
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May 2023 by Allison Beasley
They can never keep my mom’s medication in stock and after telling them over and over which one she really needs they give her the total opposite and also tells u it will be ready at a certain time go back after hours still isn’t ready and the one that is ready she doesn’t even need after being told that over and over…. This time going on four days and it’s a every other one thing not just once in a blue moon….. it’s crazy how people go without their normal medicine bc they can’t get nothing right….. very sad
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April 2023 by Bree Washington
If you need a COVID test, DO NOT SCHEDULE HERE. I scheduled online several hours ago for testing and upon arrival I was made aware that no one who is able to perform testing is scheduled to work today. As a healthcare provider this is unacceptable and truly a disservice to the community.
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April 2023 by Bradley Coleman
This cvs never has meds in. They’re always coming on delivery the next Tuesday which never happens and they are completely unhelpful with getting it filled at another Cvs, despite advertising that they can. I spent about 45 minutes making phone calls and being repeatedly put on hold to get a prescription switched over that was originally supposed to be filled almost a month ago.I finally went through the drive through to speak with someone because it was faster than actually calling ( I was still on hold on the phone the whole time while in the drive through)