Direct Auto Insurance provides top notch customer service with agents who are knowledgeable, patient, and super friendly. The staff is described as helpful, kind, and very polite, working for the customer's best interests to find affordable and new policies. Agents are noted as enthusiastic, thoughtful, and down to earth, making the experience a 10 out of 10. The customer service is considered really good, with agents who are a star and put in the work to earn business. Clients highly recommend the service to anybody looking for auto insurance.
