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December 2023 by Jasmine Parker
Kind staff at both darlington and florence always professional
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January 2023 by I Know
I’ve been banking here for 5 years give or take; I’ve never had any issues at all with this location or any employee. They’ve gone above and beyond on multiple occasions with my requests. Always make me feel comfortable; although when they’re busy it may come off as rude to some as I see in these reviews. They’re humans just like me, they absolutely do what they can; at least for me they do. I love this place and I plan on staying here for years to come. The new girl behind the counter and the drive thru at the Florence location is just awesome. I like the feel & atmosphere of this credit union much more than that of the bigger banks. I went in for a small loan and was in and out in 20 minutes. What else could you ask for?! Thanks!!!
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June 2022 by luis nevarez
I’ve been banking here for 5 years give or take; I’ve never had any issues at all with this location or any employee. They’ve gone above and beyond on multiple occasions with my requests. Always make me feel comfortable; although when they’re busy it may come off as rude to some as I see in these reviews. They’re humans just like me, they absolutely do what they can; at least for me they do. I love this place and I plan on staying here for years to come. The new girl behind the counter and the drive thru at the Florence location is just awesome. I like the feel & atmosphere of this credit union much more than that of the bigger banks. I went in for a small loan and was in and out in 20 minutes. What else could you ask for?! Thanks!!!
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June 2022 by Fox On The Run
Be nice if they'd answer the phone!! Or return phone calls!!Ohhh my gosh so aggravated!???
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July 2020 by K Huggins
Definitely won’t give these people my business. Inquired on a checking and a savings accounts, it showed up as a mortgage loan hard inquiry on my credit report. Got tossed around between different employees only to find out I have to “dispute it with that credit bureau”. I wish I wouldn’t known this first hand.
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April 2018 by Kayce Gibson Johnson
This credit union has been an amazing blessing to me. They were there for me when I had nothing but a promise to be a good customer. I will always keep accounts with this bank especially the ladies in the Florence location. I feel valuable, and truly welcomed each time I visit. The customer service is exceptional. They do their best to accommodate all customers. I am a customer for life!
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March 2018 by brandy eaddy
Great Credit Union!! Love the ladies up there! Always ready to help and smiling!!
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January 2018 by BigwhiteC
Never had any trouble with this establishment. Always been treated well. Always helpful and willing to help me in anyway possible.
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November 2017 by Parrish Legette
I will never I repeat never do any kind of personal business with this place. I went in for the company I work for on 11/29/17 to conduct business. The older lady had her nose up in the air from the time she saw me when I asked questions she was very short and rude. She kept walking off leaving the young lady at the front by herself when she didn't know how the process of a buyout works. She talked to the young lady in a rude manner as well. If this is the type of costumer service this company hires they should be ashamed. I would recommend her to take chic-fil-a customer service training before she is allowed to deal with the public again.
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June 2017 by Kelly
good local credit Union... make you feel at home