Legacy Chrysler Dodge Jeep RAM in Florence, SC, offers a comprehensive and customer-focused car-buying experience. The dealership provides a wide selection of new vehicles, including the Chrysler Pacifica, Dodge Charger, Jeep Wrangler, and RAM 1500, along with a variety of affordable used cars to suit different budgets and preferences. Customers appreciate the straightforward and professional approach during the buying process, with many praising how smooth and enjoyable their experience was, especially when purchasing vehicles online or through in-person visits. The sales team, particularly staff members like Jessica, are highlighted for their friendliness, efficiency, and helpfulness, making the process easy from initial contact to final sale. Test drives are described as flawless, and finance professionals are noted for their knowledge and kindness, creating a positive environment for buyers. The dealership's service center offers maintenance and repairs, including oil changes, brake service, and engine tune-ups. While most reviews are positive, a few customers mention issues with service quality, such as grease marks on their vehicles after maintenance, which they found unprofessional. However, the staff’s attitude remains appreciated, with some customers stating they will continue to return for service and sales. Overall, Legacy Chrysler Dodge Jeep RAM is recognized as a leading dealer in Florence, SC, known for its friendly staff, efficient process, and wide vehicle selection. Customers are willing to travel from nearby areas because of the memorable and positive experience they receive, making it a trusted choice for both buying and servicing vehicles.
Jessica was awesome, friendly and very helpful. The entire staff worked really hard to make sure I was happy. They met my needs with a smile. The experience was great.
September 2024
I visited for a service appointment, which was completed promptly and efficiently. Following that, we went to look at some new trucks! the team was great and made the entire process easy fun and enjoyable. This is an EXCELLENT new car dealership in the Florence, South Carolina area.
September 2024
I have bought a lot of vehicles and dealt with many dealerships. Jessica was fantastic from point of contact to final sale. I found my truck online and had a fair contract negotiated within a couple hours and made the drive to trade in and purchase. I was in and out within an hour. Great experience!