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March 2024 by Ron Berry
February 20 they delivered my package to someone down the street left a picture where the package was left clearly not my house I reported it minutes after it was delivered that it was delivered to the wrong house I continued to report it even with a picture of my house they continued to say it was delivered to the correct address . TOTAL FAILURE BY FEDEX
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March 2024 by Tyriq Perkins
I ordered a package that was shipped through fedex delivered my package to the wrong address with a similar house number wrong street name I don’t know how that’s possible I called fedex back for them to say they will investigate which they did figured out it went to the wrong house one person said a driver was retrieving the package then another said they couldn’t find the package when they know where it’s at told me to call the shipper which I did I just hope I get my package or something that was 261.00.
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December 2023 by Phillip Parker
Lost my expensive package.
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October 2023 by Anonymous Anonymous (Anonymous)
They keep delivering it to the wrong address the house down the street every time
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July 2023 by Small Town Coatings LLC
Never on time if we actually get it it is damaged or miss parts AND YOU CAN FORGET TRYING TO CALL FOR HELP!!! CUSTOMER SERVICE IS A JOKE!!!!!!!!!!!!!!!!!!
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March 2023 by EL EMM
You thought USPS was bad, well, Fedex is the ABSOLUTE WORST. If you live in Myrtle Beach or surrounding towns and communities, don't bother subscribing to Walmart+ or ordering items you need regularly shipped from any retailer (like Walmart) that uses Fedex. Your orders will be continuously missing, delivered to the wrong house, and/or several days late due to "exceptions" and "delays". Despite the fact that we have our address number displayed very visibly in two places on the front of our home, Fedex drivers reliably deliver our packages to various neighbors' homes. And despite several phonecalls to Fedex in Florence over the 12 years we have lived here, they continue to do this. This is especially inconvenient as I am disabled. Needless to say I try to avoid ordering from retailers who use Fedex, and I never use them to ship my packages.
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March 2023 by Dawn A
If I could give it negative stars I would. Packages delivered to the wrong place in a walkway as a fire hazard and blocking any sort of access if you have a wheelchair. 4 calls, 2 case numbers and no resolution or response. They lie when a supervisor will call back and I had to pay people to move large boxes myself so that they did not get stolen or cause an issue with my HOA and people having ACCESS to their own walkway of their condos. Pretty sure that is a legal issue waiting to happen. Made sure to take some good photos !
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March 2023 by James Feaser
FEDEX is by far the world delivery service I can think of. For the past 6-12 months almost every delivery I have had from them has been delayed for the reason, “delivery attempted, no one home to receive or business was closed” when someone is constantly at my house. I have cameras, never seen a FedEx truck even pass my house. Customer service reps are useless they don’t tell you anything worth while, and you care barely understand them. I’m so tired of this! YOUR DRIVERS ARE LYING!!! FedEx is trash and has gone downhill rapidly recently.
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February 2023 by Linda Gsjda
GiGi is a very valuable asset. She is kind, efficient and extremely thoughtful. A truly dedicated and caring person is harder and harder to come by in these challenging times. GiGi is wonderful and I am beyond grateful she delivers to my home. Thank you FedEx Ground for her employment. We all benefit.
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January 2023 by Frankie Casselman (Frankie)
Packages never arrived on time, if at all. For 2 days 2 of my 4 packages has been showing on truck out for delivery, now it is showing delayed. On the other 2 packages, who knows when I'll even get them? Not FedEx!It's the norm when it comes to FedEx. FedEx please go to UPS for training! FedEx is terrible at what they do, or what they don't do!
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December 2022 by Detra Gamble
Not receiving my packages which are Christmas gifts as scheduled!!!! They will say it on the truck for delivery today for days, but it doesn't arrive. After I contacted the vendor and FedEx customer service to make a case then it arrives.
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December 2022 by Epic Gamer
Used to work here, btw if you're here to leave a bad review about a driver, just know they're independent contractors. They DO NOT work for FedEx. Also, half of them are winie little baby's.
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December 2022 by David Demory
I had no problem with FedEx delivery for several months they were great. Unfortunately the last several deliveries have been dropped in front of a portable camping trailer on the property in front of mine. You can see my house from the location they are being dropped off. The trailer has no address on it and no porch. This lead to my packages being left out in the rain . Luckily after receiving the package delivery notice I went out to look . No packages on my porch. I happened to glance at the other property and saw my packages sitting there in the rain. Like I said I had no problems prior to this so I can only assume the new driver to be incompetent and in need of training.
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October 2022 by Theresa Potts
My experience was not good had a fedex truck come out of Florence sc to my home in conway on Oct 1,2022 drop off box's that weight almost 200 lbs almost out in street not even in my driveway I have a big garage and the door was open so sad such lazy people in this world I had to drag them in garage. Am a 72y female thanks for listening.
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August 2022 by Woody Powell
Our local FedEx is outstanding. I was expecting a package which required a signature. Well, I have to work all day so no one would be home to sign. I called and asked if I could pick it up there and they kindly obliged. They had it waiting on me when I arrived and was out in less than 2 minutes. They are great in my book!
