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September 2023 by Twana McRae
Great place to do banking! Friendly service and helpful staff. I highly recommend First Citizens on Hoffmeyer.
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September 2023 by Jan Bays
Outstanding staff and very professional!
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July 2023 by sara Harding
Bit of a wait, but the associate who helped us was very knowledgeable, professional and personable.
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January 2023 by Julie Grant
I visited and was truly impressed with the tellers as well as the office personnel, esp Mr Daniel Eubanks, Sr Financial Services Rep. The tellers were working on what appeared to be a group training and acknowledged that they'd be with us shortly. There were about 6 customers in line. After about 5 minutes, the tellers returned to their perspective work area and called for the customers. They were so professional, polite, and prompt. I received the help needed and wanted for a personal banker. Mr Daniel Eubanks is a super focused, full of knowledge and fun guy. He is definitely in the right line of work - public relations and service. I absolutely love this financial institution for its great staff and services offered. Thanks, Hoffmeyer Road First Citizens Team. You Rock ❤️????J. Grant
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January 2023 by Sales Managment
Horrible bank. I would be writing for days to tell you all the bad about this bank. They have a VERY slow transaction process and fees are horrible. They take their money but hold on to yours. Not a good bank for small businesses. Overdraft protection is not really protection for you but more for them to take your money. BEWARE BEWARE. Close your account now or don’t even waste your time or money opening an account with them. Employees are all LAZY AND LIARS! Scammers
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June 2022 by Jameila Beams
Pleasant tellers. Efficient service. Convenient location. Great interest rates ?
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February 2022 by Tammie Bull
Out Of ALL The First Citizens Banks...This Location Is The Most Rudest...Inconsiderate & Non Professional One There Is!!
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April 2021 by Galdino Sanchez
Wow !!! Great attention and polite service!!
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June 2020 by killer99005
This is the worse bank that I have ever seen. Put a check in Friday and it's now Tuesday and it still isn't available for me to use. Why the heck do I even use you if you don't let me use my money
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July 2017 by Jay Patel
They busy on they own world I have a 8 account they never smile but I have a no choice only 1 location in Florence now I don't mind to drive next town but this location
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May 2016 by kim lewis
greater customer service, Mr. Eubanks has shown several times that a bank can have a heart!
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June 2015 by Bl U
Closing my account after I had a minor freak out. One of your tellers claimed I only had $200 in an active account instead of $2000. Not cool.
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May 2015 by Floyd moorehead
Fast excellent thank you google
