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November 2023 by Tonya Joseph
I didnt get the lady's name. But I was having a problem cashing my deceased child's income tax check. And she was very helpful. I was able to get the transaction completed in a calm manner. It can be challenging to do final expenses for a child. She made my experience smoothly and less difficult. Thanks so much.
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September 2023 by David Corrow
Great bank drive thru open till 7 i think and super friendly clerks i like the 1 on pamplico nicest peaple
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August 2023 by Casey England
I really like the hours of the bank. Most of the employees are very nice and helpful but they don’t have anyone to talk to outside of hours. So if you realize your account is in negative or a charge you don’t recognize your screwed after hours and weekend. I signed up for “overdraft protection “ but somehow I’m not protected. Also, they refuse to take rolled coins. Even with name and account number. If you live pay check to paycheck this ain’t the bank for you. With over 50% of Americans one check from being homeless you have to be careful with your money and know your in control of it. If your a member of this bank you obviously are not in control of what is happening if you aren’t even being protected with overdraft protection and other issues.
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April 2023 by Teresa Powell (Mrs.Powell)
Saw an authorized charge on my account and my husbands card has been declining all day but the lack of customer service on weekends causes us to have to wait until Monday to find out about the fraudulent charge and card that isn't working. By then, our entire account could be cleaned out. We plan to close our account as soon as we can get direct deposit transferred to our other bank that has no issue with having full customer service available at all times.
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April 2022 by Alexis Schwartz
They are a good bank, but I’m supposed to get paid via direct deposit from Thursday 12am-12pm, and I don’t receive my check until Friday after 9am, I’ve called to ask questions about it and all I got was attitude. I’ve had good experiences otherwise
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February 2022 by Andrena Mullins
First Reliance is amazing in all areas!! I been banking with them 17 years and i love the customer service! They make me feel important!
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February 2022 by Lauren Bullock
The branch manager David was extremely helpful! Took the time to speak with me & resolved the issue immediately!! Thank you!!
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July 2021 by Marianne Bryant
I have used this bank since they opened, for business and personal accounts they are always pleasant and will do all it takes if there's a problem until problem is solved I would recommend them to anyone I know
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April 2021 by Kathryn Huggins
I was trying to raise my credit score and went to Mr. Trussell for some advice. He helped and guided me as to what my best options were at that time. I have seen HUGE improvements!! He is very helpful and I am grateful. The ladies inside the bank on Palmetto Street are always so helpful and friendly too! Love my bank!!!#FIRSTRELIANCEBANK
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February 2021 by Alestor COC
Only bank I've been to that charges you to cash a check that's from their bank..twice what any check cashing place Wal-Mart ECT. Would charge you.
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January 2021 by kevin bolin
I recently have moved to Florence, SC and needed a local bank. I chose First Reliance. I am a retired purchasing manager and have dealt with hundreds of companies and their employees at all levels. This of course, included customer service professionals of various qualities. I was 'signed-up' at First Reliance by Heather Price. The process was customer friendly and went well. When I attempted to set-up my account online I ran into an IT problem and called her. She got on the phone and immediately corrected the problem. I needed to to do a transfer of funds to another institution and ran into a problem there. Again, a call to her quickly solved the problem. This lady does not work in days or hours as do many.....she gets the job done in minutes. I'm sure First Reliance envisions the expansion of your business. Such professionals as Ms. Price will provide a firm foundation for that effort.
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January 2021 by Chad Poston
Great Bank !!! Wife and I have been banking here since they open. Also they stayopentill8
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January 2021 by Jamie Barnes
Although I have only banked with First Reliance Bank for two years, I would absolutely recommend this bank to anyone! They have outstanding customer service and truly care about their customers. They are very active in the local community and makes me proud to be part of such a great organization.
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October 2020 by Jamie Litteral
Although I have only banked with First Reliance Bank for two years, I would absolutely recommend this bank to anyone! They have outstanding customer service and truly care about their customers. They are very active in the local community and makes me proud to be part of such a great organization.
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October 2020 by Michele Aimonetti
I’ve only been banking here for 3 years but I love this bank! When I hear or see someone needing a new bank I always recommend this bank!