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“I was in the Magnolia Mall location in Florence SC. Savannah Paquette was my sales associate. She was very professional yet so sweet and considerate to my needs. She made me only want to see her, I just met her today, but I feel like I've known her for some time now. She took a very personal interest in me and my needs and it meant a lot to me. She deserves high praise for her personal consideration and professional demeanor. I would recommend her highly to anyone I know. She's great!!?”
“This has been the most amazing experience! The 3 ladies there are heaven sent! Literally such an incredible vibe, rapport, connection, and they go both above & beyond. Their names are Vannesa, Kayla, & TJ. I will always return here no matter what! Do not miss out on this magical interaction. I am blessed with a new memory because of them!.”
“Lena and Brianna were amazing in helping me pick out my all time favorite ring for my 20th anniversary. They were so kind and thoughtful. That's why I always go to Zales!”
“I went in to get a re-insertion and ask a few questions. I got my questions answered and then some. Then she showed me to some jewelry, but was not pushy at all. I was getting ideas for gifts. Everyone was very friendly and the store is immaculate. These are reasons why I keep returning. Thanks!”
“Excellent service. I bring my pieces here for repair and the work is exceptional and service is friendly. Repair takes a few weeks but is well worth the wait for the quality.”
“Thank you so much for your honesty! I highly recommend you to anyone! If I had gone to other certain places, I would have been deceived! Your professionalism and honesty speaks volumes about your business! I will be back!”
“Can’t explain how amazing these people are! I got engaged and really needed my ring resized as fast as possible. They were able to expedite my resizing and I got it back a few hours later. Danny and his staff are wonderful!”
“First off, I cannot begin to tell you how "OUTSTANDING THE CUSTOMER SERVICE Is at STITCH IT!" As a first time customer & a returning customer, Penny (The Owner) went ABOVE & BEYOND to help me. She was knowledgeable & eager to please. Her enthusiasm & her professionalism was hands down a PERFECT 10! She's just PRECIOUS YA'LL!!! ? Literally all 11 items turned out beautifully & I went in as a new customer & felt leaving like family.
The turn around time was always quick (1 day) and Penny knew exactly what font & colors would look BEST for each item!!! And on top of all of this; They wrapped everything up with frilly ribbons & bows! If ya'll haven't been, GO!!! ??✨️”
“We went in today to get my 5 year old ears pierced. We were immediately welcomed by Java (store manager) while another associate was with a customer. We took care of the paperwork and they pierced her ears at the same time! They were fabulous and professional! Highly recommend to anyone, especially younger kids for ears piercing! Java is the perfect store manager! Will be back to purchase earrings for sure!!”
“I have used this company numerous times for both jewelry repair and jewelry purchases. I have never been disappointed. The staff members are always extremely helpful and they never pressure you to purchase or to purchase something more expensive. It is always pleasure to shop here.”
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“Today I had one of the most amazing experiences from a Kay jeweler manager in Florence sc, Jacob I want to thank you for your exceptional customer service and being extremely knowledgeable, you really made my wife and I trip completely stress free and I would like to thank you again, Kay jewelers you did an amazing job making him a part of your organization”