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March 2024 by Paulette Tucker
I worked with Courtney and Amiaye and they were both very helpful!!! They were also very patient.
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March 2024 by Donna Callihan
Jacob and Nancy were awesome and made sure I was satisfied with my Neil Lane purchase. Florence, SC Kay Jewelers is the place I prefer to shop for my jewelry needs for the past 5 years. Great staff and very nice. They really cared about me as a customer
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March 2024 by Karen Binns
Renate was excellent in helping us find just the right ring. She was great at offering suggestions and making sure we understood the cost and discounts!
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March 2024 by Dominick salois
Staff is much better and definitely Customer service oriented. Thank you so much will definitely be back.
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March 2024 by BeTaeliT First!
Turn around and go to your hometown if you are a tourist!!! Unprofessional and no communication between employees!!!
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March 2024 by Angel Brown
Best experience ever at the Kay’s in Florence SC. Renate was my salesperson she was patient and very knowledgeable of the stones . I went in for my regular inspection for my current bridal set that I had for 16 years. She suggested I trade in. I had never been told that I was able to do a trade in. I had been going to this store for the past 16 years never informed of this . She helped me picked out the most exquisite upgrade. So thankful for her. Renate is the BEST.
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February 2024 by Dexter McRae
Renate was amazing! And she gave the best discount!!!
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February 2024 by Stephanie Bodiford
My husband and i had a wonderful experience today picking out my new bridal set for my anniversary! Jacob and Renata were very helpful and knowledgeable! I recommend using them for your jewelry needs! I will be back!
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January 2024 by Aliyah Holmes
I had a very bad experience here tonight, don’t recommend! My friend and I went in to ask a few questions and the guy and lady did not want to help and didn’t answer the questions we had all they cared about was talking amongst themselves.. very rude if you askme.
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December 2023 by Dillon Davis
It was a pleasant experience for me. The two male employees were patient with me and the entourage, who also came with me.
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October 2023 by t davis
Excellent customer service! Jacob Fricke met us at the entrance and took care of my ladies needs right away.
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August 2023 by Tangi Durham
Kirsten, Jacob ( the manager), and Courtney. They were very helpful and very attentive to our needs. I can’t thank you guys enough. Thanks again. The Durhams
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July 2023 by Samuel Adu-Gyamfi
Top notch excellent customer service from KAY jewelers. The representative, Ashley was super nice. She answered all my questions and also helped to resize my citizen watch I bought. ASHLEY was just awesome
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July 2023 by Lance Weatherford
Ashley was very nice and efficient had me taken care of and on my way. Great customer service.
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June 2023 by Ashley Graves
I loved Rebecca she is absolutely amazing I will be returning back thanks love??
