Pilot Travel Center in Florence, SC, is a well-known stop for travelers, offering a clean and well-stocked store with friendly staff. It serves over 1.5 million drivers daily, providing gasoline, diesel fuels, DEF, and a variety of food options, including pizza, wings, and breakfast sandwiches. Many customers appreciate the cleanliness of the restrooms and the availability of showers, despite the limited number. However, some reviews mention issues such as tight parking and the need for better signage for truck entrances to ease access. One reviewer noted an incident involving a maintenance worker blocking the entrance, but overall, the staff is described as polite and helpful. A particular highlight was a maintenance worker who assisted during an emergency, demonstrating the team's readiness to support customers in need. The Pilot app offers additional conveniences like mobile fueling and online ordering. Overall, Pilot Travel Center is considered a reliable stop for both professional truck drivers and regular travelers, ensuring a comfortable experience on the road.
