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March 2024 by Mark Schiskie
Nothing but excuses from this post office. I've spoken to the postmaster, and she was arrogant and unhelpful. I have had delivery issues for a very long time, and nobody takes responsibility for their ineptitude. I have to come here every week because packages are not delivered for some reason or another. It is ridiculous, and I will follow a grievance at the federal level next.
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November 2023 by Christopher Lowery
Desk isn't open on Saturday. Useless.
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October 2023 by Caleb Barr
I have had some really great experiences with this post office and actually every post office in the Florence county area!
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September 2023 by Christina Ellerbe
Never answers the phone. Marks packages as shipped even though they aren't. No doubt the workers are probably overworked. However, those kinds of practices have cost me a gov issued document. Have no idea where it is. ?
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August 2023 by Bridget Freeman
I LITERALLY CRINGE WHEN SOMETHING IS BEING SENT WITH USPS THEY DO NOT UPDATE THERE TRACKING!!! TERRIBLE GET ON FEDEX AND UPS LEVEL!
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August 2023 by Connie Bethea
This is for so called delivery. Is it not a requirement that postal carriers know how to READ? Must not be because we get everybody’s mail when they decide to deliver it. One day this week everyone’s mail on our street was put in one box. We are not paid to deliver the mail but we do so everyone can get their own I have the informed delivery app and half the time don’t get what I was supposed to. Something needs to be done!!!!!
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August 2023 by Catalin Mot
I, personally, always have had an excellent experience with the employees of this post office! Keep up the good work!??
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August 2023 by Britny Guy
When i try calling them at anytime they never answer. And when im supposed to get packages they never knock or leave a notice!!
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July 2023 by Jaynell Gray-Roundtree
Have been waiting on call from Postmaster Williams 1901 W Evans Street. Waited 45 min 2 days left number no return call. Finally go meet this busy postmaster about a $25 fee she tells me no I'm ok but I have to get in line to fill out form. I'm a boss & I would have gotten the form for me. The lines are always long 2 clerks stressed but very apologetic to us but no help. I expect better never had this experience with any post office ?. We all busy but be empathetic & not helpful.
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July 2023 by julissa sanchez
Henry is bad at customer service. There was a lady in front of me who I’m guessing was giving him a hard time. All he kept doing was rolling his eyes at her, and every time she asked a question he just ignored her. When it came to my turn, I was coming up to the register and he turns to me and rudely tells me to step away. He could’ve just said “wait a second please” or “I’ll be right with you,” but instead he said that. Like I just wanted to get my package. He didn’t have to say all that. Not my fault that lady was giving him a hard time.
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June 2023 by Carolina Guardian News
Did a change of address 2 months ago, and the change address is supposed to last for a whole year. And yet, all my mail is getting sent to my old address. Try calling them for over 2 hours. It just rings nobody picks up. Now I have to travel a great distanjessica. The main Post Office in my area. Just to get my mail sent to where it's supposed to be.
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May 2023 by Shannon Sheppard
Friendly people work here and will help you mail and get all your needs to mail package
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April 2023 by Sarah Yates
Tell me, what is the value of an employee that takes all day to answer the phone and then refuses to help when they finally do answer it and actually hangs up?
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April 2023 by Michelle Moonchild
Was getting passport. Staff was friendly and went above and beyond to help everyone. ♡
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December 2022 by Stephen McKnight
Very slack and slow, somehow managed to deliver my package to a post office further away than my house is to the actual office. 0 stars if possible.
