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September 2023 by Aleksandra Richardson
The worst Fedex location ever! Do not inform you of the delivery or and the reason for rescheduling (twice).I have called the CS to inquire of the rescheduling reason and apparently it was due to the severe package damage. Instead of informing me, they took it back to the office and attempted to tape it .Also, they constantly throw packages on the driveway regardless of rain or shine.
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September 2023 by Latasha McFadden
Kept delaying my package and falsely reporting me requesting a new delivery date. My package was suppose to arrive on August 31. Everyday from that day it was delayed and scheduled for the next day. I called customer service probably ten times, if not more...being left with no resolution to my issue and no legit answer to why my package kept getting delayed. Finally the package was delivered on 9/6, with no update of FedEx's website stating it was delivered, no photo of the delivery(probably because the box was opened and damaged). The package is still showing delayed. Multiple people at this facility are not doing their jobs. The drivers are being deceitful and their bosses clearly aren't in touch with what their employees are doing, nor anyone is being held accountable for their poor performance and behavior. Ship UPS... avoid this location.
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August 2023 by NORTH CAROLINA Q
If I could give zero stars to comment, I would. The driver wearing nothing but the yellow reflector vest who delivered my first package last week I watched him Frisbee my package from 20 ft away, then my package was supposed to come Saturday, said was out for delivery today. I waited here all day with front door open and he never came. Then got message saying delivery attempt made at 8pm tonight while I was sitting by the front door(outright blatant lie) and somehow my package arrived back at this garbage location of a distribution center, which is an hour drive, somehow in 30 minutes. Such a trash Company..AVOID AT ALL COSTS... LITERALLY!!!
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July 2023 by L C
Twice now in the past month I’ve received text that package was out for delivery that day At the end of the day I get a text saying delivery delayed . Well it was supposed to be delivered on Saturday . It was my cat and dog food and now I won’t get it until Monday ( if I’m lucky ) so I’ve got to go to store and buy food for them today.
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December 2021 by The Mrs
Slow as a turtle. That's all I can say. Maybe nobody's fault but the truth.
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November 2021 by Amber Karim
If your package from Nordstrom comes here good luck because you may never get it the delivery driver constantly marks that they attempted delivery and never did, my mom even waited outside because they kept saying delivery attempt while she was home so The truck passes by when they see her they don’t stop to attempt to deliver the package this is the 5th time this has happened to my mom fedex corporate does not care it’s the same driver they keep sending the store doesn’t care this is the second time she ordered the same thing and this store keeps the package and Nordstrom gives a partial refund so what happens to the package? The store keeps it. This is completely unfair this store has no regard for anything or anyone and the driver that passes here is stealing packages and nobody is stopping them we have a video where she comes to the door and pretends to knock and has her hood on the whole time and when my parents pull up in their car she takes the package and runs to the truck and drives away
