-
March 2024 by Greg P.
I needed a new set of tires and went in on a Wednesday to get a quote. Rick was at the front desk and gave me a great price on the top of the line WeatherReady all season tires. I told him I needed them for a trip out of town early Friday. He got me them the next day. What an improvement to the driving experience. In addition, I bought the road hazard protection. Within a week, I caught a nail through the sidewall. He called and said a new tire would be there by end of the day. Sure enough, done by 4:30. They handled everything though the insurance company. With the price of tires don't skimp and not cover your $$$$ tire purchase. They took great care of me and my wife. Thank You Rick and associates
-
February 2024 by james purser
Excellent service and friendly personnel.
-
January 2024 by Diane Davis
Always excellent service.
-
December 2023 by Andi B
Worst place ever.Forgot the guys name at the front end, but man so rude. How do you have a job?You just lost several potential customers.Never ever going back to this place
-
September 2023 by L Dabney
George and his staff are great! I’ve taken my car here several times now and have always received excellent, professional service (brakes, oil changes, tires, balance/alignment).
-
July 2023 by Darrion S.
The manager and front desk worker took wonderful care of my wife and I. Gave us a great deal on tires, and all the staff was friendly. Very satisfied with my purchase and experience! They are wonderful!
-
July 2023 by Charles H. Fikes
Shop is under staffed. And those that are there are not certified technicians.Visited 3 times for the same issue and gave up. Took it to a different Goodyear store.
-
May 2023 by Patrick O'bryant
I love this shop. I've been taking my vehicles here to have service done every since 2012 or 2013, and never had a bad experience. The techs at the shop are very professional, honest and reliable. Thanks.
-
April 2023 by Patty Wagoner
We are traveling from FL to WV and stopped in Rock Hill, SC for the night. We unfortunately woke up to a flat tire, but we only have a donut spare tire. We were SO thankful to find the Fort Mills Goodyear Tire service center within 6 miles of our hotel. Rich was absolutely AH-MAZING - polite accommodating, and sympathetic to our situation!! He had the exact tire we needed in stock, got our new tire on quickly, and even gave us a small discount since we couldn’t use our employee discount codes at the store. We would HIGHLY recommend this service center as every employee we encountered was kind, respectful, and helpful. Thank you, Rich, for making a frustrating morning a little easier and getting us back on the road to our destination so quickly! We appreciated it more than you know!!
-
March 2023 by michael wild
John and the other associates at this location are great . I had four tires put on my car and other work also gone. Everything done in a timely fashion and very professional.
-
January 2023 by Renee Wilson
Quick friendly service. From the phone call to the service technician every part of the experience was excellent. I got a flat not familiar with the state or area at all they made me feel very comfortable as a single woman traveling. Very thankful for everything ??
-
December 2022 by Anthony Kutas
Do yourselves a favor and steer clear of this place. One year ago I would’ve given this place five stars reviews. I have used them for years. Now they won’t repair anything and they won’t change rim unless they sell you new tires for anything. They are only interested in selling new tires. Maybe it’s new management but it’s become your typical slimmy scammy me tire shop. This the third chance Ive given. Each was a ridiculous excuse to sell a new tire. Go to Discount Tire. Each time I left this shop and immediately went there and had no problems
-
October 2022 by Gary L.
I will start with the tires were installed properly, no complaint there.First issue-My promised time was 2:30p, it was done after 4...Second issue- i handed the keys, asked if I need to pay, salesman said, no, we will take care later, ( I did have a coupon he took from me at that time), i arrive back at 2:30 to pick it up, he says it won't be done until 4:30, I said no problem, asked again about payment, he said, nope, we will get it at pick up....I figure ok, I had my print out showing the numbers, I arrive at 4:30, car was done, work was correct, price was almost $200 more than expected!....he said the added discounts would not work with the coupon, i said " not cool" his response was, I can take the tires off and reinstall your old ones if your unhappy with the price!...i responded with don't be an a*** I'm not going to have you remove the tires.I left in a heated manner, i did slam the door as I left, he came out, told me not to slam the door, I told him I recommend that he takes care of payments before the work, so the customer is not surprised with a huge price difference. I've been a discount tire customer for years, and this was my first interaction with Goodyear.....wow.( management, if you read this, make it a policy to handle payment before installation, so as to not have these issues in the future, this guy was fine to deal with up to the $$ transaction, telling me he can remove the tires if I wasn't happy set me off.
-
September 2022 by Michael Gosch
Made appointment online for 1hr tire repair from 3 to 4. Show up at 2:45 and told they will not be able to see me till 6pm. UNACCEPTABLE. Do not recommend.
-
September 2022 by Hair Care
My experience with the service department was not so good.I was not educated on the how to save money on getting both cv joints corrected at the same time . I feel that it could have saved me time and money .Please do not let this happen to another female.