H&R Block tax professionals are knowledgeable and can handle your tax needs, maximizing your refund. Customers can set up an appointment at a local tax preparation office or work with a tax consultant from home. The business prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also use the Digital Drop-Off service to work with a tax pro remotely. Reviewers praise the professionalism and compassion of H&R Block's tax pros, with one customer describing their experience as "10 out of 10" and highly recommending the in-office tax pro service. Another reviewer, an experienced computer science professional, was impressed by the expert knowledge and skill of their tax consultant in achieving the best outcome for their circumstances. While one customer had a negative experience with a different tax service provider, they express regret and a commitment to return to H&R Block in the future.
My tax preparer, Yeimmy Martinez, has been doing my taxes for three years now, and I am very happy and grateful for her help and advice. She is always very professional and makes me feel at ease throughout the entire process. This year, she is also preparing my son’s taxes. I highly recommend her!
March 2026
Great Experience from the time I made my Appointment to the completion of my return , Yeimmy Martinez was very professional in handling my paper work and very Knowledgable in Answering any Questions I had , Look forward to seeing you in the future. Sincerely , Fred G
February 2026
My tax preparer (apologies as I don’t remember her name), was very polite and efficient. We also discussed future 2026 tax situations which was very helpful as I made slight changes to my withholdings for this year.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee