-
December 2023 by Whitney Hargett
Unfortunately, I did not have a good experience with Mavis. After I got 4 new tires, my TPMS sensor wouldn't go off. I took it back to the shop two more times to see if they could figure out what was wrong. The first time, they said they fixed it. The second time, they said my sensor was broken but they don't know which one and they don't fix that stuff there. The problem is that my sensor worked fine until they changed my tires. Whoever changed my tires broke my tire sensor. I reached out to customer service, because I wanted to give them a chance to make things right before leaving a negative review...but I never heard back. I would NOT recommend taking your car here. They will overcharge you, break your stuff and not take responsibility. Stay away
-
December 2023 by Tom Metz
We've 2 experiences with Mavis in Tega Cay so far, and both have been great. The most recent was fantastic, with them being able to patch and plug our immediately, and at a cost that was very affordable. I plan to take our vehicles here for all tire and brake service needs. HIGHLY RECOMMEND!!!
-
November 2023 by Mr. E
This place Cannot do rear drum brakes! This is a ‘Tires and Brakes’ place thar is incapable of diagnosing, repairing, or replacing rear drum brakes. I was hearing a grinding sound coming from my brakes. This place replaced my front brakes (pads and rotors) for $520, and told me the rear ones were perfectly fine. The next day I was able to determine the grinding was actually coming from my rear brakes, which are metal-to-metal. They were either unable to see something very obvious, or just plain lied to me (telling me my rear brakes are perfectly fine) because they are incapable of working on rear brakes at all. I wasted a lot of time, and experienced a lot of confusion because they wouldn’t tell me from the beginning that they do not work on rear drum brakes. Once this place finally acknowledged the rear drum brakes were shot (I asked them to open the drums so we can look at them together), they referred me to another shop that can do rear drum brakes and said this other place would ‘take care of me’. The other place quoted me $600 to do the brakes, and the ‘take care of me’ just meant they would examine the brakes for free.
-
November 2023 by MATTHEW DIXON
Took my car to get brakes and rotors changed today. Mack was great and got me helped out. He went above and beyond with computers being down and IT issues. I will definitely be going back because of him going out of his way with all the issues they had with the IT. Thanks Mack!
-
November 2023 by Jason Johnson
Long story short: This place is great. If you go, talk to MACK at the desk. Honest about the work that needed to be done, able to walk me through every step of the process, and set expectations of what I needed now vs later. I was dreading getting the work done but he made the process simple and painless. The whole team here is great and worth going to if you need tire service!Short story long:I’ve been putting off getting brakes/tires replaced and it came back to bite me. I came here because I had a good experience with tire replacement before (and free air!).Mack walked me through what I came in for, but also did a full assessment. His first words were “ I’m not trying to upsell you.“ He was friendly and explained what I needed now vs what could wait.After the assessment, he mentioned things I that I didn’t tell him but I knew needed to get repaired. He was through and not pushy.He made the whole process easy. But that’s the same experience I had before. I’m glad I came back here to get the work done and will be back in the future.
-
October 2023 by Shannon M
These guys have been great! My dad’s truck needed work done and they were helpful, patient and informative. Mack took time to explain what was needed and what could wait. They are amazing and as a mom I feel so safe having them work on my car!
-
September 2023 by Jonathan Evans
5 stars!!??! I have a feeling many people are being taken advantage of and paying for services they don't need. Here's my story: I took my recently acquired used car in to have tires balanced since my steering wheel was shaky on the highway. Very friendly service, they did the balance and it got a little better, but still had the issue. I took it back a couple weeks later, and had a different service advisor "salesman!!" that said my tires were 4 years old and they were therefore compromised, so he recommended new ones. I said no thanks, please check the balance. So then he said I needed new tie rods since they were loose and causing vibration. I said no thanks, please check the balance. Low and behold one tire was out of balance. They rebalanced it and now it's PERFECT! So the first balance job they did simply was no good. If I didn't know any better and insist repeatedly that they check their work, they would have bent me over for $3000 in tires and tie rods that did NOT need to be replaced! By the way I checked my tie rods for any play after I got home, and they are tight as a drum, and I guarantee they knew that. And by the way, there is absolutely NOTHING wrong with 4 year old tires. I hope my review helps someone avoid overpaying for parts and service that are completely unnecessary.
-
September 2023 by drake brookshire
I love the mavis off of gold hill. Free air, clean shop, Great prices and speedy work, what more could you ask for?
-
September 2023 by Michael Cesar
I needed a tire replaced and worked with Tim and his crew at this location: 419 Silver Ridge Drive Fort Mill, SC. The work was done quickly and everyone there is very professional. Tim has always been pleasant to work with and you can tell that the staff functions as a team under his leadership. While there are thousands of Mavis locations to choose from, I will drive a little further for this level of service and commitment to quality.
-
September 2023 by Oleksandr Polishchuk
I had an issue with my tire losing air, and Mavis Tires came to the rescue! Mack, the person who assisted me, provided exceptional service. He was knowledgeable, efficient, and went above and beyond to fix the problem. Thanks to Mack and the Mavis Tires team, I'm back on the road worry-free. I highly recommend their services to anyone in need of tire assistance. Great job, Mavis Tires!
-
September 2023 by Melanie Cooper
Got to work this morning to find a screw in my tire. These guys have done some work for my fiancé so I made sure to stop by on my way home. Super friendly staff and exceptional service!Glad to have them in the neighborhood because you never know when something will go wrong. A quick patch to fix it and I’ll be on my way!
-
September 2023 by Macy Gillespie
I came to get a tire rotation, Balance and alignment! I then figured out that I also had an issue with a terminal for my battery and had to bring my car back! Mack and Tim did an amazing job! Great customer service and took care of my car and everything it needed! 10/10 recommend!
-
September 2023 by Lekiesha Clyburn
If you are looking for a great tire shop that will exceed your expectations, look no further than Mavis Tire Supply at 419 Silver Ridge Drive in Fort Mill. Mack is outstanding! He replaced my daughters tires, completed her alignment and got her on her way back to Durham in record time. His prices can’t be beat and the service is excellent! Mack just earned a new family of customers!
-
September 2023 by krishna chennupati
Excellent service! I recently got my tires replaced here and I couldn't be happier. The staff was friendly, efficient, and the new tires have greatly improved my car's performance. Definitely recommending this place for anyone in need of quality tire replacement.
-
August 2023 by Andy B.
Great experience. Stopped on a Sunday and had brake work done and super impressed with quick turnaround, store cleanliness, and friendly service. Def recommend and would use again!
