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October 2023 by Lucy R.
The bagger + cashier did not put all of my items in the cart and I did not notice until I got home because I TRUSTED them. When I called the store, the fourth person I was transferred to basically said too bad and we are sorry.
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September 2023 by Chris F.
This store is always out of items that I need they just don't restock. The last two times I came, they were out of the unique splits extra dark pretzels.
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December 2022 by Daleka B.
Terrible customer service! After basically being accused of stealing my catering order I still told my bagger thank you after checking out and received absolutely NO RESPONSE! It's crazy to even think the bagger was the one insinuating I stole the food and not the cashier! I had many options as far as catering in the fort mill area and chose to spend $200 here at publix.. will not be making that mistake again!!!!
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October 2022 by Vidamarie N.
I like the lotto tickets and deli at this location, but the young lady at the customer service station is very rude. This is the second time I've gone there and she had a nasty attitude. I approached the circulation desk with two items and she was not the one checking people out but she was standing nearby and said "you can go to register 1 to check out". No greeting and she just assumed the purpose for the visit. I needed money services and that's why I was going to the customer service desk. I'd rather take my business elsewhere.
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July 2022 by J F.
This Publix location needs to do something about the deli/sandwich area. I dread having to go there. They have so many people behind the counter and some are standing around it seems. The wait is always so long. I went in for a sandwich and waited about 15 minutes before anyone even acknowledged I was standing there even though Adam was standing right at the counter. He looked right at me and eventually just walked away and left the area without saying a word or asking if I needed anything. I love Publix and come here often but the deli/sandwich area needs help.
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May 2022 by Logan S.
Please Get a self checkout. It's busy most nights and there's only enough staff for 2 open lanes. Makes swinging by for a couple things very inconvenient.
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April 2022 by Beautiful A.
Roxy from customer service has a nasty attitude. Lines down the aisle and she's at customer service desk doing nothing to better customer experience and initially refused to assist until o refused to go stand in line down the Aisle with 4 items ! Very rude!She shouldn't be the face of customer service
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January 2022 by Joe M.
A super grocery store and the best in the Tega Cay area!I started going to this location about a year ago, after I grew tired of the numerous shortcomings of my local HT store and I can honestly say that Publix earns my business every time. Clean parking lot, a modern and bright store interior, smiling and attentive staff and a clear desire to deliver a great customer experience. This is how it's done!
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June 2021 by anon m.
Is it weird to give a supermarket a 5 star review? Maybe but I'm here for it!!! They always have a huge selection of fruit and it's always good. The cheese lady (connoisseur would be a better name) is amazing and always has such helpful suggestions. The fish guy (sorry is there such a thing as a fish connoisseur?) is always on point with his suggestions and recipes. The cashiers are so helpful and almost battle me to help me get to my car lol. I drive 20 min out of my way to go to this supermarket. And the cakes are good too!!
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July 2020 by Jon L.
It's no secret why Publix has moved into this area and quickly established themselves.They have great customer service. Everyone smiles, asks if they can assist and are genuinely helpful.They have a great selection of quality products, many are there own brands.I especially like their deli. They always have a selection of grilled wings and other grilled chicken options.They always have fresh pies, their Key Lime pie is exceptional and they have two sizes. They have various types of cheese cake as well.Their prices are very competitive and they do offer specials. You don't have to be a 'member' to obtain their lowest prices.The store is always clean and well stocked.The check is always a good experience, 90% of the time they have a cashier and a bagger and if needed they will assist taking your groceries out to your vehicle.
