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April 2024 by Athena5801 s.
Umm Covid is over. How the fk are you closed at 9 on a Saturday??? People probably need the hours too, this is ridiculous.
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March 2024 by Josh V.
During rush hours the deli can be chaotic and behind schedule and at times seems to be understaffed. I waited in line for 30 minutes past my pickup time before my order was completed. To their credit, the customer service desk was more than happy to refund me for my time.
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November 2023 by Leo F.
Terrible customer service at customer service desk on a return today. Employee was super Rude, unprofessional, combative and argumentative. I had track down a manager to let her know the CS employee was way out of her lane. All of this in front of my 10 year old. Won't be back. Way too many grocery stores to choose from in Ft Mill. Shame on Publix.
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September 2023 by Chris F.
This store is always out of items that I need they just don't restock. The last two times I came, they were out of the unique splits extra dark pretzels.
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December 2022 by Daleka B.
Terrible customer service! After basically being accused of stealing my catering order I still told my bagger thank you after checking out and received absolutely NO RESPONSE! It's crazy to even think the bagger was the one insinuating I stole the food and not the cashier! I had many options as far as catering in the fort mill area and chose to spend $200 here at publix.. will not be making that mistake again!!!!
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November 2022 by Vidamarie N.
I like the lotto tickets and deli at this location, but the young lady at the customer service station is very rude. This is the second time I've gone there and she had a nasty attitude. I approached the circulation desk with two items and she was not the one checking people out but she was standing nearby and said "you can go to register 1 to check out". No greeting and she just assumed the purpose for the visit. I needed money services and that's why I was going to the customer service desk. I'd rather take my business elsewhere.
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October 2022 by Lori Deal
Great Pharmacy all very nice . My husband just got out of the hospital and they changed all of his medicine. They helped us get all his new medicine. I would highly reccomend. Keep up the good work .
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July 2022 by J F.
This Publix location needs to do something about the deli/sandwich area. I dread having to go there. They have so many people behind the counter and some are standing around it seems. The wait is always so long. I went in for a sandwich and waited about 15 minutes before anyone even acknowledged I was standing there even though Adam was standing right at the counter. He looked right at me and eventually just walked away and left the area without saying a word or asking if I needed anything. I love Publix and come here often but the deli/sandwich area needs help.
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July 2022 by KATHY SETLIFF
Very nice employees ?
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April 2022 by Beautiful A.
Roxy from customer service has a nasty attitude. Lines down the aisle and she's at customer service desk doing nothing to better customer experience and initially refused to assist until o refused to go stand in line down the Aisle with 4 items ! Very rude! She shouldn't be the face of customer service
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March 2022 by Patricia Mckinney
Love this Pharmacy!!
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February 2022 by Lisa Williams
Chris was not very helpful after not being able to get my information pulled up after several times of me saying my name and date if birth and then she said turn your TV down I did and she still made me repeat my information several more times. Then she had to put me on hold for a few minutes came back and said we got it and will be ready by 3pm. Not sure why it would take 5 hours for 1 prescription never have I encountered this kind of service from this store.Thanks
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January 2022 by Joe M.
A super grocery store and the best in the Tega Cay area! I started going to this location about a year ago, after I grew tired of the numerous shortcomings of my local HT store and I can honestly say that Publix earns my business every time. Clean parking lot, a modern and bright store interior, smiling and attentive staff and a clear desire to deliver a great customer experience. This is how it's done!
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December 2021 by Pamela Smith
The pharmacy employees are all super nice!