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February 2024 by Bailey Courtney
I went to the location in gaffney last night and the employees are very rude. I went to go check out and the cashier was on her phone and she didn’t say a word to me as she scanned my items. There was also another employee who was trying on clothes and talking about which ones she is going to buy. The last time I went there was a couple months ago and the girls were loud and unprofessional. I like going to American eagle especially since this store is cheaper now but I really don’t want to go to this location due to the employees being unprofessional and immature.
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February 2024 by Tiffany Erwin
Great deals!
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August 2023 by Crystal Carter
Strictly a clearance outlet as of the end of July 2022
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January 2023 by Shatakshi Shelar
Little pricey, collection could be better
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December 2022 by Brittany Biggerstaff
Love American Eagle at the Outlets! The clothes are super comfy and durable! The store is always clean and the AE team is always so welcoming and nice!
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December 2022 by Clay Bradley
Great deals always. Check them out.
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November 2022 by Laura Clark
I love American Eagle but the one in Gaffney don't have what I like. I like the one in Haywood Mall. Have what I want and usually on sale!!
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October 2022 by David Riggall
I enjoyed shopping there and good prices
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September 2022 by Helen Pajevski
I love the outlets, always such good deals
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May 2022 by Jessica Jaynes
i’ve been shopping here for years, they no longer carry long jeans so that’s a turn off but the customer service is always perfect! I get plenty of help if i return an online purchase or going to shop their clearance in hopes to find some online returns for half price! last time i was there i found 3 pair of shorts that they were selling online for almost $50, i got in clearance for $25, bc they didn’t sell them in the store they were put in clearance for half price. that’s enough to go every day and see what all they have available in clearance!!! REALLY!
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March 2022 by Brittany Owens
Love American Eagle at the Outlets! The clothes are super comfy and durable! The store is always clean and the AE team is always so welcoming and nice!
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January 2022 by Olivia LaMelle
Gaffney S.C. American Eagle employee TH3045 shame on you !!Sooo.. Merry Christmas was not the experience I had shopping at the Gaffney SC American Eagle store on Christmas Eve! The employee girl who will remain nameless but goes by employee # TH3045 was a nightmare. I was offered to sign up for the rewards program to use a coupon on my next purchase. When the friend I was with began to pay for her items I suggested she use my coupon and the cashier immediately said that’s not possible and I had to wait two weeks to use the coupon which is not what I was led to believe when signing up. Now we all now that when the cashier gets customers to sign up for things offered they get browny points from the retailer. I didn’t mind that part but I do mind the information being misrepresented. When attempting to ask more about the coupon I was cut off by her rude and agitated response-I DID NOT TELL YOU THAT! I was so taken aback that she was so nasty and if I had been thinking I would have returned the $400 worth of merchandise I had just purchased. Also, I purchased the items at 4:30pm and when I checked my email later that evening the coupon was immediately sent at 4:34pm so she was clearly clueless.I know it’s hard to get employees these days but a little investment in how the business works and customer service skills or at least a skills test Would be beneficial.American Eagle please do better! Very disappointed and I have four daughters who like to shop there but no more.
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September 2021 by Braxton Melton
Great store with great deals!! I always buy my pants here! I usually find a few shirts that's priced way below retail when I'm there. Love it
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August 2021 by Donna Wright
Nothing for a sixty year old woman ?♀️
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June 2021 by Allison Masters
Everybody in the store were so friendly. The most helpful were Maricela and Zach. They are a HUGE asset to your team. Thank you both.
