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July 2024 by Jose Luis Riaño Hernandez
Today I went to make my online payment and the girl treated us very badly, she did not want to make the payment because she did not have change, it is not possible that one wants to make the payment and we are treated that way, she simply said that she could not making the payment I have a bad impression of the girl last month it was almost the same but a very kind guy helped me and she gives very bad service now I will have to go to other facilities to make my payment she very bad
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July 2024 by Q Nic
Courtney the store manager was such a huge help and very helpful
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July 2024 by Freddie Hamrick
rep help me with problem
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June 2024 by Tracy Jordan
Super nice and helpful
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May 2024 by David Mclaughlin-Jr
I bought two Apple Watches from the gaffney S.C.store the lady brought them to me asked if we need help setting them I said yes she was about to help then the manager came up and said you would be better off going home and setting them up we can’t help you write now there was only two people in the store I’m 50 years old didn’t know much about the watches I will never go back to that store was disrespectful to their customers
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April 2024 by Utaya Edrington
Courtney was so helpful. I definitely will be back for anymore assistance.
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March 2024 by Tina Reece
So yesterday my husband and I went to do upgraded phones. The girl I won't name was quite pleasant BUT..... she didn't have the proper screen protector on hand so sold me 1 that said would fit. Ok no problem. We get home with our new product & low & behold WE COULDN'T MAKE ANY CALLS. So back in the car & off we go again. We get there , she knew exactly what was wrong. She says " Oh yeah I forgot to activate the SIM card". So after she activated and we were headed back to the car I noticed bubbles from the screen protector on the sides. Went back in the store & she manually pushed them out. Today I noticed them again as I was headed to Spartanburg l, so decided I'll just stop here. Told the gentleman my problem to find out The original protector that was bought for the Samsung Ultra was actually for a Samsung 23 (curved screen). Long story short.... I WILL NOT GO BACK TO THE GAFFNEY STORE. I will drive the extra miles to Spartanburg. Oh & I threw the receipt away so I lost out on at least 50.00.
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February 2024 by Vickie Harrington
I had a horrible experience with a fast talking, independent “AT&T sales rep,” and I was stuck with two iPhones that were not what I had ordered. Not being able to reach the guy who sold me the phones, I called this store in a panic and spoke with the manager Courtney. Courtney was so kind and told me to come by the store and she would see what she could do to help me. Courtney took the time to explain everything I had been signed up for, but she went the extra mile and even told me about other discounts that I was eligible for. She was also able to make sure I got the phones I was supposed to get in the first place, and even got my new phone set up and restored from the iCloud. I returned to the AT&T store later that day because we were unable to get my husband’s new phone set up and restored. This time Sarah helped me and she was very friendly as well, and was able to quickly get everything transferred from his old phone to his new one. The entire time I was in this store (which ended up being a couple hours) the three employees, Courtney, Sarah, and Brittany, were kind and attentive to every person who came in and treated everyone with respect. I know that if I ever have trouble with or questions about my phones or plans, these ladies will be able to help. It’s very nice being able to get knowledgeable and helpful customer service in Gaffney instead of having to drive to another city.
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January 2024 by sherri thompson
Clean store and fast service.
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December 2023 by Brad Wilkins
Courtney is her!She is awesome
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November 2023 by Glenn Bridges
Terrance helped me at the Gaffney store when I stopped by with a problem with my S23. He was very helpful and professional. He fixed my phone and I'll recommend him to everyone.
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November 2023 by Claude Wallace
Awesome and Outstanding!!! Very professional, polite, knowledgeable, patient!!! Could not have asked for a better experience!!!!
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November 2023 by Shantequa Littlejohn
Cortney was very helpful and fast she got my boyfriend everything he needed! Please go see her.
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November 2023 by Travis Manning
Great customer service!
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November 2023 by Roberta Padgett (Brookie)
Nice phon3s