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March 2024 by Tina Reece
So yesterday my husband and I went to do upgraded phones. The girl I won't name was quite pleasant BUT..... she didn't have the proper screen protector on hand so sold me 1 that said would fit. Ok no problem. We get home with our new product & low & behold WE COULDN'T MAKE ANY CALLS. So back in the car & off we go again. We get there , she knew exactly what was wrong. She says " Oh yeah I forgot to activate the SIM card". So after she activated and we were headed back to the car I noticed bubbles from the screen protector on the sides. Went back in the store & she manually pushed them out. Today I noticed them again as I was headed to Spartanburg l, so decided I'll just stop here. Told the gentleman my problem to find out The original protector that was bought for the Samsung Ultra was actually for a Samsung 23 (curved screen). Long story short.... I WILL NOT GO BACK TO THE GAFFNEY STORE. I will drive the extra miles to Spartanburg. Oh & I threw the receipt away so I lost out on at least 50.00.
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February 2024 by Vickie Harrington
I had a horrible experience with a fast talking, independent “AT&T sales rep,” and I was stuck with two iPhones that were not what I had ordered. Not being able to reach the guy who sold me the phones, I called this store in a panic and spoke with the manager Courtney. Courtney was so kind and told me to come by the store and she would see what she could do to help me. Courtney took the time to explain everything I had been signed up for, but she went the extra mile and even told me about other discounts that I was eligible for. She was also able to make sure I got the phones I was supposed to get in the first place, and even got my new phone set up and restored from the iCloud. I returned to the AT&T store later that day because we were unable to get my husband’s new phone set up and restored. This time Sarah helped me and she was very friendly as well, and was able to quickly get everything transferred from his old phone to his new one. The entire time I was in this store (which ended up being a couple hours) the three employees, Courtney, Sarah, and Brittany, were kind and attentive to every person who came in and treated everyone with respect. I know that if I ever have trouble with or questions about my phones or plans, these ladies will be able to help. It’s very nice being able to get knowledgeable and helpful customer service in Gaffney instead of having to drive to another city.
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December 2023 by Brad Wilkins
Courtney is her!She is awesome
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November 2023 by Glenn Bridges
Terrance helped me at the Gaffney store when I stopped by with a problem with my S23. He was very helpful and professional. He fixed my phone and I'll recommend him to everyone.
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November 2023 by Claude Wallace
Awesome and Outstanding!!! Very professional, polite, knowledgeable, patient!!! Could not have asked for a better experience!!!!
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November 2023 by Shantequa Littlejohn
Cortney was very helpful and fast she got my boyfriend everything he needed! Please go see her.
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October 2023 by Ashley Ramirez
Terrance and Sarah were amazing & helped me with everything. Go see them for sure!
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August 2023 by Brittany Ledford
We had a great experience at this store and will continue to go back to it. The lady by the name Courtney was top notch. She knew her stuff, didn't try to up sell us and did exactly what we needed and wanted. She let the new guy Terrance do the work and guided him well. She had patience and was knowledgeable about the job. The phones were taking a while to update and upload but Terrance was super nice and patient as well. 5 star experience!
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August 2023 by Sandra Gibson
Terrence was the rep that helped me in store a mistake happen with my account and he helped me and was very patient with me Also the manger Courtney helped fix the issue with my account always my go to store they have great customer service
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July 2023 by Calvin Hayes
Awesome service, friendly staff. Quick and easy.
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June 2023 by Daniel E. Woodhead
I was there for someone else to pay their bill and I didn't like the atmosphere or the service not very friendly didn't feel welcomed wouldn't do business with a place like that ever. It was as if I was more of a bother then a customer hopefully I won't have to go back...
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May 2023 by SJKA 9
Good store. I nice lady help me exchange sim without problem.
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May 2023 by Ginger Sheriff
Great employees. I heard the DM likes pie.
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May 2023 by Michael Tate
Great customer service. Polite and help me get my phone setup no questions asked!
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March 2023 by Madison Batchler
I got the new iPhone 14 pro today and the manager and the lady was amazing thanks so much y’all the best..
