Board of Public Works
Hours:
210 East Frederick Street, Gaffney SC 29340 Hours
About Board of Public Works
Board of Public Works (BPW) is a customer-owned utility that provides power, water, and wastewater services while being deeply rooted in the community. Since 1907, the Board of Commissioners has been elected by the customers, ensuring local control and service. BPW employees, many of whom are also customers, are dedicated to delivering the best service possible. Reviews highlight the exceptional support from staff, particularly one employee praised for her reliability and responsiveness. Customers express gratitude for the hard work of BPW crews who go above and beyond to restore services during outages. The community appreciates initiatives like Customer Appreciation Day and Project Hope, which reflect BPW's commitment to giving back. However, there have been some concerns regarding billing practices, specifically the high fees for service reconnections. Overall, BPW is recognized for its dedication to serving the community with local control and a strong commitment to customer satisfaction.
Most Recent Reviews
July 2026
Very nice lady at the drive through window.
She was professional and very helpful. I really appreciate bpw and thanks for a great experience.
March 2026
Called about a power issue at church. Response was quick and the problem fixed. The lineman who responded was great. Thanks again Board of Public Works!
February 2026
April at BPW is amazing to work with. She is always helpful with any issues I have and consistently makes sure I get everything I need in a timely manner. She’s reliable, responsive, and a pleasure to work with. I truly appreciate her dedication and support.
More Comments(55)
You May Also Like
- Gaffney, South Carolina
