This Verizon authorized retailer offers a full range of wireless devices, including phones, tablets, and accessories. The store consultants are described as friendly, knowledgeable, and dedicated, willing to help and go the extra mile. Workers provide great customer service, helping with questions about phone and plan selections and explaining details in simple terms. They are noted for handling business efficiently, even while assisting multiple parties. Although not the largest retail location, the staff can order any items not in stock. The team works to correct technical issues quickly and discusses service options like business internet, striving to create the best possible experience.
I had a bad experience at S Spectrum and left them to switch to Verizon. I was more than happy with the customer service. I was treated great and I want to thank Adam and his team for helping me make a smooth transition. The whole team went above and beyond to give me great customer service.
July 2024
The workers were friendly. Helped me with all my questions about the selection of phone and plans the company was offering. then explained what I couldn't understand in simple terms.
May 2024
The sales associate could not have been more polite, or helpful. Never had better customer service!
