-
February 2024 by Jason Shepherd
They have been honest with me about the job and I've never been hit with upcharges and add on services. I trust them with all my vehicles
-
February 2024 by Byron Powell
Disregard, wrong lication. This was meant for Berlin G and 78 location. I'm leaving itposted though.Hey folks, this location is NOT deserving of your business. As a long time customer I was thrilled to have. Firestone open closer to my home. Well, the folks at this location make sure you know they are the experts all right. The whole crew is so very condescending. Every conversation I've had I've felt like the Firestone team was inconvenienced with my presence.At first I thought well it's a new store give em time. It seems to be getting worse though. Almost as they get trained to be rude, short tempered and condescending.C'mon people, if your attitude is going to suck at least remember to the caps back on my valve stems!Shop elsewhere, these folks don't deserve your hard earned money!
-
February 2024 by sealsj11
Friendly staff, but they tried justifying a 1.5 hours for an oil change, with a mostly empty garage.
-
February 2024 by Margie Lorber
Timely manner, very polite
-
February 2024 by Alexander Hillerich
Went in for new tires, was treated well, quickly and professionally. Thank you Goose Creek Firestone for a great experience.
-
February 2024 by Zac Beecher
You guys don't do transmission fluid changes and that is annoying... it says 'complete auto care' on the sign
-
February 2024 by John Bankins
I went to get a single tire replaced and then my tires rotated, when they were rotating my tires they snapped off one of the studs and couldn't even tell me which one it was, I was told the front left but my receipt says rear right. So after snapping the stud the old man at the register starts getting incredibly aggressive saying it's my fault it snapped and that I'll have to pay for it after trying to fight me when I asked for the corporate number so I could call and make a complaint and after all that the customer service rep from the 800 number all but said I was lying and then refused to send me a reference number for my call and there hasn't been any type of follow up whatsoeverDO NOT GO TO THIS FIRESTONEWORST FIRESTONE IN THE LOW COUNTRY
-
February 2024 by T o
Do not take your vehicle here!! They did an oil change and didn't put the engine oil cap back on luckily I caught it in time, I went to add wiper fluid and saw oil all over the engine and under the hood. This was 30 days after an oil change. Don't go to any firestone they do shady work.
-
February 2024 by Christopher Empey
I've seen others review this facility negatively, but speaking for myself, they have always used me right. The mechanics service my vehicles right and I have nothing but a good report for this Firestone Service Center here in Goose Creek, South Carolina. This is not a paid review, just my opinion.
-
February 2024 by Fred Corson
On the evening of a national holiday my wife's front tire had a slow leak that needed to be repaired. I stopped by three other tire centers and was told they could not help me or they where closed (a story for another day) however when I arrived at the Firestone Auto Care Center a service adviser named Jesse and one of the technicians named John graciously helped me with my tire. I left the damaged tire and they helped put the spare on my wife's car. They are to be commended for going above and beyond!I WOULD STRONLY SUGGEST THE FIRESTONE COMPLETE AUTO CARE CENTER AT 613 SAINT JAMES AVE IN GOOSE CREEK!They have earned my business for life!
-
February 2024 by Tanesha Martin
Very informative and helpful and didn’t let me do anything that didn’t make we to do.
-
February 2024 by Lisa Cummings
My mother purchased 4 brand new tires from here. 1200. Or so, well she has had nothing but problems with them they will not hold air. She takes it back every time and they blame it on the weather but won't replace them. It's been over 2 months. I don't suggest anyone buy any tires from this location. I don't like to complain but when someone takes advantage of a elder woman something need to be done.
-
February 2024 by Ron Red
The service writer was very helpful in replacing my 21 year old full size spare tire’s faulty valve stem. He also had the technician inspect the tire to make sure that it was safe to use until I was able to get a replacement rim for my 2002 Toyota 4Runner. I’m happy I didn’t have to buy a new spare tire which saved me $200. I appreciate their honesty and integrity. I’ve been a client since this shop opened and I highly recommend them.
-
January 2024 by Kenneth Kinlaw
Very good service. Very professional and knowledgeable about what they do. Very customer oriented especially (Jesse ).
-
January 2024 by Keith Doran
Waited 4 hours( with an appointment) for oil change change, tire rotation and brake fluid exchange. The next day, my first trip on the interstate and the front skid shield blew off and shredded, as it wasn’t correctly replaced after the oil change.