Flooring Factory is a full-service flooring business offering sales and installation of hardwood, luxury vinyl planks, ceramic, porcelain and cement tiles, and carpet. They also handle repairs, sanding, and refinishing, and can install shower walls, inserts, fireplaces, bathtub surrounds, and kitchen backsplashes, helping customers design their dream bathroom. Multiple reviews highlight an excellent and professionally handled experience from start to finish. Customers report that the process is very professionally handled with excellent communication throughout measuring, helping pick out flooring, installation, and completion. The work is done completely and exactly as described. The team, including staff at the Goose Creek office, receives praise for their professionalism, work ethic, and being a pleasure to work with. They are noted for being very informative, upfront about all costs so there are no surprises, and working hard to help customers select products. Installers are described as great communicators who take time to understand customer preferences and ensure quality, even spending extra time on preparation like replacing subfloors. Customers express being very pleased and happy with the quality of the work and the beautiful results, feeling they got way more than they paid for. The company is highly recommended for any carpet or flooring needs.
Goose creek did a fantastic job from purchase to installation and follow up. I highly recommend them. I love my new carpet!
May 2026
They helped replace all the carpets in my home I was selling and were great at communicating start to end with easy payments all while I was out of state!
March 2026
Julie was fantastic! She helped me match an existing floor from a picture. She took her time explaining the differences in each lvp option. Highly recommend going in to see her. She is a wealth of knowledge.
