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October 2023 by ItsKhala
Went in recently met with Lorissa. She was a sweetheart. She was very helpful with trying to get me approved.
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October 2023 by Greatly Montgomery Jr
Awesome staff in leasing office. Cindy and Lorrissia are the best. Kind courteous and very helpful
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March 2023 by Jayden Prairie
Tl;Dr the apartments are tiny with paper thin walls and horrible management. Situated in a bad neighborhood with horrible traffic. Their renovations are really just $10 handyman repairs and a coat of paint.I would never in a million years rent here again. We applied for a specific apartment that they told us would be renovated and ready for move in. When it came to that date, our chosen apartment was not ready for move in. Conveniently, they informed us of this the day before our lease was supposed to begin.Their solution was to put us in an apartment on the complete other side of the complex next to a very busy road. Fine whatever, I needed to start my new job so we took it. This apartment has also been "renovated" with stick on flooring, a broken dishwasher that took three months to replace, a missing toilet seat that took 2 weeks to replace, and a coat of paint on the walls that was applied to the carpet more than anywhere else. It's also a good thing that the meager backyard was over grown with weeds, since the constant gunfire in the neighborhood surrounding the complex would make spending time outside a deathwish. Seriously, in the eight months my family spent there, there were shots fired at least twice a month. And to top everything off, if you break your lease early and pay the early move out fee listed on the front page of your lease, they will tell you to your face that everything is settled and you're good to move out, but six months later they'll threaten to send your account to collections for a $500 early termination fee that was mentioned only once the very first day you sign your lease paper work and never mentioned during the move out process.
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February 2023 by Maggie Bachelor
My husband and I were told multiple times that the unit we were interested in was available, and only after they charged us $104 to submit our application did they conveniently find out they did not have what we were looking for.Refused to offer any sort of refund for making us literally pay for their “mistake” and they are actively taking advantage of military applicants by advertising a discount — ironically it’s waving the application fee — and not honoring that advertisement.Update: I want to be clear, since they responded, that we reached out to them first and they took no responsibility and provided no solution which is why I made my review.
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February 2023 by Tamara Baptiste
Living at Patriots Place has always been great , The staff in the office was always there to help in a timley matter wheater i email them or call. Maintence was always quick hen i had issues. This was our first home in Charleston together and this place has many memeories we will be able to grow from. Lorrissa and Cindy are awesome and i hope our next place is has a great staff just like you both. Thanks for everything as we will venture to Charlotte in a few more months. Take care and keep doing what you all do best. Sincerly, Tammy and Antonio
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December 2022 by Dana Bruhn
I've been here almost 2 years. The couple of issues I've had have been taken care of ASAP. Cindy is the absolute BEST & goes above & beyond to help with anything you need! Love it here!
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December 2022 by Zo
Do not move here, infested with RATS in the walls! They will do bare minimum to resolve the issue , have been waiting 2 months for resolution! Legal action will be taken moving forward.
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December 2022 by Carl Frasier
This is a good place to live. Competitive with prices of other Townhomes in the area . Like most places there are a few things that could be better but overall very good place to stay. Front office staff are very nice and professional. And when ever I had a problem it was addressed promptly. Very good location close to shopping .
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November 2021 by b b
I don’t really understand all the negative reviews. These are OLD townhome complexes. For how old they are, they’re in great shape. They remind me a lot of living on post. They have about the same quality as military housing if not better. And for the area they’re in, you really can’t beat the price. Especially when utilities, lawn care, and pest control are included! I moved here this year after living in a tiny run down POS house that I was paying nearly two times the price here. The AC needed Freon when I first moved in. It was fixed immediately and my apartment is always ice cold. The office staff has never been anything but polite and helpful to me. Yes there are a couple of pests here and there. But like I said, these are old houses and this is the lowcountry. That’s just going to happen sometimes. There are a few dings and dents in my apartment but it is all cosmetic. The only two things I don’t like is the size of the courtyard and there being no spicket to have a water hose. Other than that, I have really no complaints. I feel like I’m definitely getting a great deal.
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November 2020 by Kate Petersen
I always had a positive experience with the office staff and maintenance. If something needed to be fixed they were there the same day. I felt Cindy the office manager would go out of her way to help me if any problems arose and I greatly appreciate that. I'd recommend living here.
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November 2019 by Julian williams
Moving process was easy and I've definitely been treated better here than most places around the area. Big shout out to Catherine who works there. Everyone I met there was incredibly nice be she went above and beyond with tons of fallow up calls and emails making sure I was up to date on anything I needed to know. Overall a quiet neighborhood and no issues with the apartment so far.
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November 2018 by Alexis Smith
Never came and fixed ANYTHING inside of the townhomes. Never answer the phones when you need them. They were "remodeling" the doors.. they changed my whole front door and lock. Left tools inside of my place , screws on the floors , and because I wasn't home they just left my key in knob OUTSIDE OF THE DOOR WHERE EVERYONE COULD SEE. I broke the least in under 2 months of staying there, paid everything that I needed to pay and somehow they still reported me to the credit bureaus for "failure to pay" ALTHOUGH THEY'VE ALREADY GOTTEN MY MONEY. My credit score went down 71 points due to this place. If you're looking for something worth your while and money I advice you to go to another place , but DEFINITELY not this one.
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November 2018 by Dawn Cote'
**The name has recently changed from Brentwood Townhomes to the current Patriots Place Townhomes; however, in my opinion, this place is still the same rat hole it was prior to the name change. Unfortunately, changing the name does not change the makeup of this place--BEWARE!!*There needs to be an opportunity to enter a negative rating on this place. My daughter and her family rented from these folks for 1 1/2 years and ALWAYS paid their rent and water on time. They have battled rodents and other creatures. Their A/C was out of order since the first month they moved in and maintenance never fixed it. Multiple calls were made to management to report the problem. They had an obvious leak in the kitchen whereas maintenance decided it was the dishwasher. The dishwasher had never been used by them from the first day they rented. The dishwasher was "disconnected" but never replaced. They also paid their water bill via the service used by Brentwood and still the management of Brentwood informed my daughter and her fiance that they were outstanding for a water bill. They even included a fee for water on their final bill. My daughter and her fiance gave more than ample notice that they were moving and expected to get a full refund of their deposit. A letter was sent to them with a list of charges for cleaning. I have never seen such inflamed and ambiguous charges in my life. My daughter's fiance is a neat freak and was sure to have that apartment cleaned when they left. Of course, anyone can trump up fees as did Brentwood to them to ensure not only that they did not get their deposit back but also that they owed them and additional $352.00. This is nothing more than legal stealing! Charges ranged from $45.00 to clean a bathroom sink to $75.00 to clean a stove and even $65.00 to clean a bathtub. All of these items had been previously cleaned by my daughter and her fiance prior to their departure. Aside from the obviously poor management, lies and theft from management to residents, this neighborhood is as "ghetto" as you can get. Residents had to witness drug deals outside of their apartments, gunshots at all hours of the night and police presence in the complex on a daily basis due to illegal activity. I would not suggest that my worst enemy reside in this place. The reviews don't lie. Don't waste your time or money on these people. You are sure to be disappointed.
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November 2017 by Tyrone
Rent goes up and up, quality of living goes down and down. There is constantly garbage overflowing from the dumpsters and alway large items sitting besode the dimpster. It usually takes the office about a month to get anything cleaned up, then ita back within a day or so. A never ending cycle. There was a dumpster fire right outside of my appartment due to the couch and matteress that sat ther for 2 months. All in all this place isnt worth what they are charging, maybe worth 500 a month minimum.
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November 2017 by K “Ratu” Jenkins
Used to live here but got refused on our rent renewal due to new management changing the pet policy. This place USED to allow dogs of all size but with the new company coming in they changed it to 35lbs or lower. You'd think that since we had lived there for 3 years we would be "grandfathered" in but nope, they gave us 50 days to move out. That's issue number one.Number 2: The lady in the office is almost unreachable. You will have to call her about 10 times before getting her. The one thing that ticked me off was that I went to the office and there was a sign that said would return at 2pm. It was 2:05pm and I heard talking in the office and could see someone in there. I waited outside in case it was a tenant, 10 minutes later I decided to knock on the door. Right when I knocked on the door they went silent. Knocked again and nothing, they must have been acting like no one was in there. Mind you this is now 15 minutes after the time she was suppose to be open again. I eventually left fully frustrated and did not have my issue resolved.Number 3: With this new management and manager, started the notes on doors demanding money by an unreasonable amount of time. And when you try to talk to someone about it, guess what... YOU CAN'T. Because the lady in there is never reachable. My wife was finally able to talk to the lady and after telling the lady no to certain things my wife finally paid one of the things listed. Which mind you I already paid for during the month in question. ANOTHER note on all doors was about having to have all your blinds not be broken (or be charged a bloated fee to replace the broken ones) which is understandable BUT it needed to be done the very next day... How is someone who works all day and gets home late to this note expected to have all the blinds fixed the very next day. My wife and I made it to Lowes just before they closed to buy ONE set of blinds because we did not want to pay $35 for blinds.There were other issues but I cannot recall them at this time.DO NOT RENT FROM VTT!
