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February 2024 by Crystal A.
I enjoy senior day and the $5 sushi! Nina, the cashier, took extra care to package my sushi so that it wouldn't topple over and move around in the package on the way home. I've never had anyone to do that previously! I really appreciate her efforts!
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December 2023 by Toni O'Neill
Friendly, knowledgeable and accommodating. Everything you want in a pharmacy.
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December 2023 by Sandi Lysogorski
If I could give this place less then 1 star I would. I have been trying to get my dogs medication filled for 2 days and have been kind and understanding but after 2 days and 5 trips to this pharmacy I finally showed some of my frustration by asking the older women working today why my medication isn’t ready when we dropped it off the prescription they had our vet change hours ago and my fiancé was told it would be ready by 5(it’s 5:20 at this point). She then rudely snapped at me that they have 700 customers and gave me a dirty look. Frankly her incompetent is not my problem and I would never recommend this pharmacy to anyone else not because they where behind, but because of the lack of customer service. I will be taking my business elsewhere.
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October 2023 by Kendal K.
the ladies at the pharmacy were absolutely wonderful. i had forgotten my receipt to get an adjustment and they took care of everything and were very friendly!
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August 2023 by Phuk Fone
Pharmacy staff is beyond incompetent. I routinely get texts advising me rx. are ready, I arrive & they are not. One out of 3 rx. is a miscount, luckily I parcel all 30 pills into daily strips; most people would never know.I will be taking my future RX to walmart.
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July 2023 by Alexandria M.
I wish I read the reviews before i shopped! This used to be my favorite store. I cannot get anyone to assist me and it looks like from the lack of responses to any of the critical reviews here that this one will not be addressed either. I purchased milk through instacart for someone who is not mobile. The milk is close to expiration, 4 days. Publix admitted that it's their fault, "they usually check" and that I ought to call instacart because they didn't pick up the milk and there's nothing they can do about it. You know what instacart said? You got it! "There's nothing we can do. Call back when it's expired and make a report about the health concern." Frustrated with both entities. I could shop again and that's right -- pay the service and delivery fees, along with the automatic tip! No use crying over spoiled milk!
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May 2023 by Joshua Smith
I am assuming most of the good reviews are employees of friends and family of. The pharmacy is full of hostile, disingenuous, forgetful, pompous and seemingly incompetent. For starters, why is there there a prepaid line? I have been going there for over a year and not once while in the separate lone have they even looked at me. I've managed people and I know when people are purposely ignoring me. I don't know if they feel understaffed or what the deal is. Fact is I don't care. I think yall need to fire whoever is in charge in this pharmacy and try again because it is not working and my family and I will be taking our business elsewhere. Which is sad because publix is usually a place that seemingly takes pride in their standards.
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May 2023 by Sri R.
It is rare in today/s world to find people like Mrs. Charity who used to be Pharmacy manager and now Assistant Pharmacy manager- if she is there she can tell from the voice- quickly like AI -artificial intelligence, recognize your medicine and thorough in her work- speaks truth, honesty and great customer service- has a great smiling good nature- her husband and kids are the same. some of her employees like Theresa, Linda are all oustanding.. Present manager Sarah and one more i forgot are all nice by the way Please ensure her upper management recognized and put a good note for them and give them a piece good thing like free lunch or promotion or so - this is not like one day - it has been past 7 years-seven years with her....no doubt or no change about it- truly exceptional as you all know i speak my mind without thinking and tell things as it is- absolutely great- when she takes the phone call it is easy to handle compared to others. Most important without her help i would not have gone to India to see my ailing mother who is 89 years old without a medication and sleeping pills also -she asked me what to write to the doctor to get it resolved- very rare- that extra mile should never be forgotten -this was in January 18 to February 12th 2023. Long due for this good note Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"
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March 2023 by Hvns 0.
I have shopped this store since it opened. They used to have some pretty good managers / front end help (Like Mr. BLACKSTONE). Unfortunately those days are gone. They seem to get a new manager at least once a year or more. The majority of the staff hate life or theor job there because how poor of service they provide. There are a few great employees there but most of the time they end up transferring to other store or seeking employment elsewhere. That should tell you how bad this store it. The Walmart used to be known as the worse customer service provider in Goose Creek but it seems Publix is try to take that title away.I would recommend trying the Lowe's Food in Hanahan or Summerville... some have said the other Publix towards Moncks Corner is better but they could be because theor new so time will tell with that store. Others have also mentioned the Summerville location being decent as well.So as long as your fine with being treated badly and not able to get half the things you need when you go to the store then go ahead and shop there, otherwise spend your hard earned $$$ somewhere that isn't as horrible.
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September 2022 by Evan G.
Publix Super Market at St. James Shopping Center in Goose Creek is a well managed Publix location that has everything that you need for groceries and more. I have been happy with all of the purchases that I have made from here and their level of customer service.
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September 2022 by Lorri G.
I'm sick and tired of the deli! It's hard to get the soup that is supposed to be on the schedule. The problem? They don't order enough! I've brought this up to the deli manager before and it was fixed briefly but now it's right back to it! He is super nice but I just can't wrap my head around why this problem is still being allowed to go on. The best soup that Publix makes is Chicken and Wild Rice and it is supposed to be there Mondays, Wednesdays, and Fridays. They can't order right so they keep mixing it up!!! I went there today and the only day they seemingly will have it now is just Friday!!! Unreal!!!Cane Bay isn't like this and I bet you the new Publix in Moncks Corner probably won't be like this either. I'm so sick of our lousy location, here in Goose Creek! I'm to the point that I'm willing to travel another 4 to 5 minutes just to get what I want from a reliable store, instead of the dysfunctional location. It is super annoying anymore! Also, they never have enough help in the deli and people are always stuck waiting and waiting. Yeah, everyone needs more employees these days......Blah, blah, blah......not at Cane Bay.
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June 2022 by DoubleDuse B.
I lived a long time in Florida and Publix was always my go to store and now that I'm back home this location is the worst one I think I've ever shopped at... they might as well take chicken wings off the menu at the deli because they NEVER have any. Hire more people to do the cooking if you want to keep the customers happy.
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May 2022 by Chrissy F.
I love when it comes to celebrations and folks rave about the cake and as usual the response goes, "thanks, it's Publix!" The bakery department pulls all the stops in making sure your cake is scrumptious when you order ahead of time. I even browse the wedding section cakes for their "naked" cakes because they look so pretty but can downsize to fit your celebration needs, not just for weddings. I like the fresh fruits, light whipped cream frosting, herbs like mint or sage. The signature cakes aren't overly sweet and truly elevate any occasion plus the best part about being an adult is having cake for breakfast or tasting your name in frosting hahaI love the BOGO deals at Publix plus they carry some unique, hard to find items as well. I like perusing the international section for different meal ideas to switch up meal planning. Easy in and out plus their pharmacy is wicked fast. Had a quick turnaround time getting my flu vaccine plus they have the forms for your job to show the lot number and manufacturer which makes it easier for work requirements. Shopping is always a pleasure at your local Publix!
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March 2022 by Makayla
CVS messed up my prescription transfer and Sara and Jordyn were so so nice and helpful. They went above and beyond to find my medication so I could get it the day I needed it. I cannot thank them enough! Highly recommend this publix pharmacy.
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March 2022 by Caroline E.
This Publix is always neat and tidy. Everyone working there is nice and helpful. They usually have some good deals going on and I love their bogo's. If you plan your shopping you can really save. Their bakery stuff is nice and they have some yummy stuff in deli (hummus,sub's),wraps, Publix is my favorite grocery store. I think that publix brand products are pretty good in fact I prefer their dairy (yogurt, cottage cheese and their sour cream!) over some or most name brand. Staff is always down to earth friendly and helpful
