-
March 2024 by Will
Each time I go in the branch in Goose Creek I am amazed. The staff goes above and beyond. They are always eager to help and each experience has been excellent!!!
-
August 2023 by Charles L
Thinking go back to Wells Fargo...so inconvenience...so disappointing
-
December 2022 by Tanya Deane
I've been with Synovous for yrs. This is the BEST branch now and awesome customer service from Melissa. She is outstanding, friendly, patient, & extremely knowledgeable. Pete the Manager & supervisor Mary should be proud to have this exemplary Lady Melissa representing their branch. Thank you for all you did Melissa. You have a customer for life. Tanya Deane
-
September 2022 by Cindy Parrish
Unfortunately this branch has a very rude non customer service employee Jen. Dirty blonde young lady who is not going to do anything to help the customer. Three trips to this branch to sign a signature card. She refused to reach out to the west Ashley branch to have the original card sent over. I live in Goose Creek and had to drive to West Ashley to sign the card to find out that all Jen had to do is call them they would sent it over. Fran and Ty in the West Ashley branch were amazing. I am glad I don’t do my personal banking at this branch. I refuse to deal with such annoying person. Ms Mary in Goose Creek was very kind and was trying to suggest to Jen to call and inquire however she wouldn’t budge. Too busy talking personal life with another customer about not getting married Never and she has a 10 year and it was not a tax benefit to her to get married. Yes. There was a man in a suit walking behind the counter as if he was the manager. He offered no assistance. Terrible branch!!!
-
October 2021 by Sara Brenner
Do not bank here! Jen is one of the rudest most unprofessional employees in have ever met in my entire life. She have zero customer service skills, then blames the customer when they gave finally had enough of her attitude.
-
November 2017 by Robert Doyle
Not a fan. Needs updating and better banking policies.
