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February 2024 by Boomcie
I went that Pharmacy for the first time. The Pharmacist Katrina and the tech Toni was rude as hell. I asked specifics about some information I read about my medication, Toni blatantly told me, "It don't say all that". I explained to her that the information was sent to my phone with the prescription. When I tried to show it to Katrina she acted lije I was bothering her.I will never go back. I will drive 5 more miles for better customer service if I have to.
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February 2024 by Kenzie G
Says they’re open until 10pm weekdays but I came by at 9:40pm and they had the doors locked. Saw me but didn’t bother to move or get off their phones. Totally unprofessional.
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February 2024 by karoline glatter
Although pharmacy says they are open, the signs say they are but they are closed. customer service is not a priority They do remember their lunch time!
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February 2024 by Kashia Doyle
After visiting Walgreens to purchase a picture book, Kari truly brightened my day. She skillfully crafted the book and handed it to me with a warm smile. Her exceptional service exemplifies the kind of positive experience we should strive for.
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February 2024 by Stacey Maxey
This was my first time going to this pharmacy and it was the best customer service I’ve ever received. The young lady working the front, Khadija, was doing the job of three people and yet she was efficient, professional, caring, and very friendly. She even took the time to help me find the best price for my prescriptions using the Walgreens Rx Savings Finder. As I waited for my prescriptions, which didn’t take long at all, I watched her assist everyone at the counter, as well as the drive-through with the same friendly tone. Thank you Khadija for a great experience at a time when I was not feeling my best!
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January 2024 by Ida Revere
Awesome pharmacy! The customer service is incredible and everyone is friendly.They have to routinely answers the phone, run the register, work, the drive-through and stock pharmacy shelves.Pharmacy, low staffing and heavy workloads challenges. Patience goes along way. You would have a better experience. All businesses are experiencing a staffing problem…
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January 2024 by James Antonio
I ordered my medication 3 days ago and it’s still not ready I am now out of my medication and still waiting for my refill ,this is terrible ?
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December 2023 by Haley113
This 1 star review is for the pharmacy. This is by far the worst pharmacy I have ever used. They work at a snails pace. There is no excuse for it to take 24 hours to fill a prescription. Today I used the drive-thru and when it was my turn at the window, the employee that always wears a mask, said something (couldn't understand her through the mask) and walked off. I sat there unattended for approximately 10 minutes before I drove off. I have had to wait a ridiculous amount of time in-store too. The girls working the counter/window are not very well educated/trained in their job or maybe they just don't care. This seems to be a common complaint so I don't know why Walgreens or the store manager doesn't do something to fix it. I am going to try the Walgreens on Hwy 176 to see if they are better. If not, I am kicking Walgreens to the curb and switching to a better pharmacy.
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December 2023 by Kim Orme
Walgreens on Alliance Dr is the worst. Rx's are never ready on time.
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September 2023 by Ron Sizemore
Taking care of my mother and all of her RXs go through here. The pharmacy is just the worst. Prescriptions are rarely ever ready when they say it will be. They seem to be closed more than not due to not having a Pharmacist on duty or understaffed, Drive through wait is always excessively long. It's just awful. Desperately trying to get my mother to switch to Walmart but she's a creature of habit. As much as I dislike Walmart pharmacy, it's much better than this one.
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September 2023 by Tiffany Trecy
Worst pharmacy in the area. Sat for 15 mins before anyone would even come to the window. Then it takes another 10 to find the prescription. Do not use this pharmacy go anywhere else. Every time it's like this.
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July 2023 by cristian sanchez
I always have a bad experience with this store. They never have patience and they’re always so rude.Especially management and some guy named Garry, always making problems with coupons and he’s always screaming, I feel very offended by him.Awful storeThe most awful store.
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June 2023 by Kevin Patterson
Ok for a stop over to pick up last minute items, but the customer service still is terrible. Prior to Covid-19, I would visit this place several times a week, mainly because the employees gave out the best customer service and cared for their customers, I don’t know what happened, but during and after Covid-19, the worse customer service is available there. You don’t or I should say receive a greeting or a thank you. The pharmacy was once the best, now it’s so slow, a new staff, and poor customer service. I pulled my service from the pharmacy at this location after over 10-years here. I’m just like the rest of the customers now, go in, go out!
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April 2023 by Zacharooni Morris
Walgreens in Summerville messed up my passport photos and almost caused me to miss my trip. I went to the one on College Park Rd and Shannon took my photos for my second try. She had a great sense of humor, and made my day. She took her time taking and editing the photos so they would be flawless. Great woman, the five stars are for her.
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February 2023 by Kay S.
Pharmacy staff is rude. I arrived 3 minutes before 8 PM. I already spoke with one tech to let them know I would be there but I get off work late. I sat and watched them crowded together talking and counting the clock down. I'm sure the medicine was somewhere close as I had already talked to someone over the phone. One of them then proceeded to cut the lights off and put the sign up in my face. Completely ignored me and tried to act as if she didn't see me. I'll transfer to another Walgreens. We are all just trying to make it home after long days.
