“No problems with the Oil change, they fixed the issue with my phone connection to the unconnect without knowing he fixed it. The waiting area and seating is a different discussion.”
“Deleted the email from Chrysler that linked to a survey, but want to openly say thank you to Bradley Cox in the Service Dept. and the technician who performed maintenance on my 2022 Wrangler. Nice folks, knowledgeable and an overall excellent experience.”
“My wife and I had a great experience with them this past Saturday. We stopped in for a used vehicle about an hour before they closed and found that the vehicle was actually at another lot. The salesman asked if we were interested in a new one and we looked at a few. Even with us getting there late, they pushed through all of the paperwork and approval process and we drove away with a new 2025 Expedition Max Active. Great service and dedication to customer service. After we left and got home, we realized that we had forgotten something in the trade in and I called our salesman that night around 8:30PM, he called his manager and they drove back to the dealership, retrieved our item and brought it to our house that same night. This is what great customer service looks like. I have purchased about 3 or 4 vehicles from them in the past and will continue to do so in the future. This type of experience is what makes customers return. We are very thankful for their professionalism. Thank you Stokes Hodges Ford.”